Fleet Technical Support Rep-Ship Rider IV

Overview

We have multiple opportunities for NavMPS CSR -Shiprider positions : The NavMPS CSR -Shiprider will deploy on board us Naval vessels for extended periods of time, to include applicable work-up cycle and deployment underway periods. Travel to support other Naval Air Stations and Marine Corps Air Stations in both CONUS and OCONUS is also required for these positions.

Responsibilities

• Act as primary liaison between PMA-281 and the Fleet NavMPS user as an embedded member of the Carrier Airwing Staff
• Provide NavMPS-specific Administration / Data Base Administration advanced training for all NavMPS users Assist aircrew with mission planning when using NavMPS programs
• Maintain constant visibility with all NavMPS users in order to facilitate a rapid response to problem resolution, training issues, and general day-to-day operations
• Provide cross-platform training and guidance to less experienced team members and team members from co-located programs outside of the mission planning environment
• Install and configure NavMPS software on all applicable NavMPS assets
• Install, integrate, test and secure site unique software applications as approved by PMA-281Create, maintain, and manage system administrator and user accounts for all applicable NavMPS assets
• Provide technical advice, subject matter expertise, recommendations and advice to the government customer in support of defining and prioritizing requirements; designing and engineering system upgrades, replacements, and new solutions; and purchasing hardware and software solutions
• Provide technical support for the preparation of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and other standard operating procedures
• Coordinate with enterprise network, web, database, and information assurance engineers and administrators for all installation, testing, integration, operation, maintenance and troubleshooting activities
• Monitor, administer, document and report on system security posture in accordance with DoD and local information assurance guidance and policy
• Prepare, pre-configure and test deployable equipment packages for remote connection and operation, train users and support personnel on system set-up and operation, and provide remote support to deployed personnel
• Support CM and QA practices by adhering to configuration management and change control policies and procedures
• Maintains current knowledge of relevant and emerging technologies as assigned

Qualifications