ネットワークオペレーション課 インフラストラクチャオペレーショングループ：ISPネットワークエンジニア（RMI 法人ネットワークオペレーション部 ）

Description

About Organization

Department / Service :

The Enterprise Network Operations Department plays a central role in supporting the stable operation of systems and networks to provide reliable communication services and network solutions to our enterprise customers.

We realize the stable operation of systems and networks that are essential for our customers' business growth. Furthermore, we utilize the Rakuten Group's technology infrastructure to promote automation and efficiency through AI, building a system that can respond quickly and flexibly to customer needs.

Planning :

Formulate optimal infrastructure strategies based on business requirements and provide high-quality, efficient infrastructure designs.

Select technologies with a view to the future, promoting continuous improvement and innovation.

Design robust infrastructure foundations that consider security and availability.

Operation :

Based on the design, rapidly and reliably build high-quality infrastructure and provide stable operation.

Provide rapid response and recovery in the event of a failure, ensuring service continuity.

Promote continuous improvement and automation to improve operational efficiency.

Background to Recruitment

With the recent promotion of DX (Digital Transformation) in companies and the expansion of cloud service usage, the importance of network infrastructure supporting customers' businesses is increasing. There is a growing demand for more advanced technical capabilities and stable operational systems.

At Rakuten Mobile, we are urgently working to strengthen our network infrastructure and operational systems to flexibly respond to the diverse needs of our customers. This recruitment aims to reduce the workload of existing members and further improve service quality. We are seeking new network engineers to become valuable assets.

In this recruitment, we are looking for colleagues who will support our customers' businesses and create the future together.

Job Duties

Overview :

As an engineer for ISP systems provided to enterprise and individual customers, you will be responsible for a wide range of tasks, including the construction and operation of networks and servers, new service development, promotion of important projects, vendor selection, and business negotiations.

English Usage Scenarios :

Our engineering team includes multinational members in addition to Japanese staff, and you will be able to utilize your English skills in daily tasks. In addition, there will be cases where communication in English is required for negotiations with vendors and meetings with other departments.

Minimum Qualifications

Experience in the design, construction, and operation of network equipment (routers, switches, firewalls, etc.) in the telecommunications industry (3+ years).

Network troubleshooting skills (packet capture, log analysis, etc.).

Linux / Unix-based OS operation and configuration skills (shell scripting, etc.).

Business-level Japanese communication skills (collaboration with internal and external parties, customer support).

Ability to read technical documents in English and communicate technically with overseas engineers (conference calls, email, chat, etc.).

Preferred Qualifications

Experience in operating email systems.

Experience in operating DNS servers and Radius servers in ISP services.

Languages :

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)