Japan Training Manager

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

The Training Manager will be responsible for collaborating with Sales / AD Leaders and a variety of stakeholders from different business lines on how to best develop learning solutions and for the implementation of the learning programs in Japan that are aligned with the sales cycle. Specifically, the role will involve :

• Managing & designing the training programs for Japan ICS Sales / AD
• The management and delivery of Japan Tenured Training programs using a range of mediums such as On the Job, e-Learning, Social Networks and In-Person facilitated workshops
• Consulting, evaluating, recommending, and assisting with the implementation of learning courses in Japan
• Managing projects for ICS Sales / AD

Minimum Qualifications

Preferred Qualifications

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.