Customer Quality Specialist

Job Summary

The person hired for the position of Quality Specialist for Semiconductor and Interconnect materials will be responsible for managing and mitigation of key account’s quality and compliance needs of major importance to the corporation’s initiatives in Electronics and Semiconductor products. This new hire will support Electronics Vertical global products by leading strategic quality meetings with key account, coordinator of Customer Specific Complaint issues, 8D investigation / resolutions via and prioritize CIPs with internal partner functions via E2E process and approaches.

Primary Responsibilities include but are not limited to the following :

• Supports the commercialization of Electronics and Semiconductor (CMP Materials) products for the global electronics and semiconductor markets by partnering with local and global design teams and manufacturing plants to ensure design for quality.
• Leads, executes and coaches on product design reviews, Failure Modes and Effects Analysis (FMEA), test method development, raw material specifications, customer complaint investigations, continuous improvement (CI) projects, and supplier management activities in support of new and existing products.
• Provides expertise in molding, sintering, CVD coating, parts assembly, and micro replication with experience in a manufacturing and / or pilot plant environment.
• Collaborates with laboratory and global manufacturing teams to assure uniform and consistent metrology through Measurement Systems Analysis (MSA), round robin correlation studies, and use of Internal Reference Materials (IRMs) as appropriate. Assists in the development of improved, global test methods, as needed.
• Functions as an effective team leader and collaborator, embracing diversity and multi-cultural global collaboration, and promotes harmonious and efficient working relationships across all functions and divisions.
• Active member of the Electronic Vertical global quality team and participates in regular meetings. Creates and maintains an extensive global network of resources (quality, laboratory, manufacturing, engineering, sales and marketing) to facilitate completion of assignments and to share best practices. Promotes a strong collaboration with corporate laboratories for new technologies.
• Independently performs project planning and project execution. Establishes project objectives and priorities.
• Develops a portfolio of tangible and documented contributions to the local and global team through technical reports, publications and presentations.
• Identifies, plans, recommends, and completes quality programs involving innovative applications and extensions of existing and new technologies of major importance to division business.
• Identifies product quality improvement opportunities and is efficient in evaluating hopper ideas, making project proposals, collaborating and executing priority programs.

Basic Qualifications :

Preferred Qualifications :

Location : Sagamihara or Yamagata, Japan

Travel : May include up to 20% domestic / international

Relocation : Is not authorized