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UMGC Asia
Location; Camp Zama, Japan
Overseas Contingent I, Part-time, Grade 001
ESSENTIAL DUTIES & RESPONSIBILITIES :
Ensure that quality services are provided to all current and prospective students and to be responsive to students and student issues.
Responsible for setting-up live streaming equipment prior to live-streaming classes, serving as first-level technical support to immediately respond to and troubleshoot live streaming.
issues, and securing live streaming equipment at the end of live streaming class meetings.
Opening and closing the University's computer lab, building entrances, and classrooms, and proctoring exams, including supporting faculty in these areas as needed.
Ensure that building rules are abided by students and that all University labs / rooms are clean and presentable.
Perform other job-related duties as assigned.
OTHER RESPONSIBILITIES MAY INCLUDE :
Assisting in testing setup / proctoring, as permitted per testing vendor policies, or proctoring make-up exams for face-to-face courses.
REQUIRED EDUCATION & EXPERIENCE :
High school diploma
Available for a flexible work schedule including early mornings, days, late evenings, weekends, and holidays
Basic office management, computer, and organizational skills
Effective communication skills
PREFERRED EDUCATION & EXPERIENCE :
Associate's degree from a regionally accredited institution or foreign degree equivalent
Knowledge of basic technical computer and equipment skills, including basic troubleshooting
Customer service experience
Advanced computer skills, to include Microsoft Excel and Word
WHO MAY APPLY : Local applicants with individual logistical support (ILS) only. Applicants must already have and be able to maintain ILS, meaning that they must possess a military ID card and SOFA card from an external source, as this position does not offer ILS.
All submissions should include a cover letter and resume .