Contract and approval governance responsibilities and general administrative operations(Regular Employee) - RTS General Affairs Department, Rakuten Total Solutions, Inc.

Description

Business Overview

The following is an organizational description of the department to which you will be assigned at Rakuten Total Solutions, Inc. to which you will be seconded.

Rakuten Total Solutions, Inc. (RTS)

As a member of the Rakuten Group, Rakuten Total Solutions, Inc. (RTS) primarily plays the following roles :

• Group-Wide Shared Services :

RTS streamlines and provides high-quality services for Rakuten Group's back-office operations (Human Resources, Accounting, Legal, General Affairs, IT Support, etc.). This contributes to improved productivity across the entire Rakuten Group.

Leveraging the expertise and technology cultivated within the Rakuten Group, RTS offers BPO services to companies outside the group, helping client companies improve operational efficiency and reduce costs.

Based on the Rakuten Group's business strategy, RTS develops new business models and services, contributing to the overall growth of the group.

Strengths of RTS

RTS leverages advanced business knowledge and technical capabilities cultivated within the large and complex Rakuten Group organization.

RTS offers a wide range of services, including shared services, BPO, and new business development, to meet the diverse needs of its clients.

RTS leverages the Rakuten Group's global network to support overseas expansion.

RTS utilizes the latest technologies to improve operational efficiency and pursue the creation of new value.

RTS brings together talented individuals with diverse backgrounds, providing advanced expertise and skills.

Department Overview

The General Affairs Department at Rakuten Total Solutions (RTS) plays a crucial role in supporting the smooth operation of the entire RTS Group. The department is responsible for creating a comfortable and safe working environment for employees, contributing to the overall productivity of the organization.

Key Aspects of the Role

You will be involved in a wide range of general affairs tasks, including office environment management, employee benefits, safety management, and contract administration.

You will have direct contact with employees, enabling you to listen to their feedback and implement improvements, providing a strong sense of accomplishment.

You will directly contribute to improving the working environment for employees and enhancing the productivity of the entire organization, making this a rewarding role.

By engaging in a broad range of general affairs tasks, you will acquire diverse skills and grow as a generalist.

You will need to continuously acquire new knowledge and skills and flexibly adapt to changing circumstances.

While complying with laws and regulations, we contribute to the company's growth by providing appropriate and speedy office environments and employee services.

The RTS General Affairs Administration Group plays a vital role in the company's risk management by conducting final checks on critical documents such as contracts, seals, and electronic signatures. A key feature of this group is its close collaboration with the Legal Department and business units, bridging the gap between regulations and practical operations.

Position : Why We Hire

To support the organization's sustainable growth, we are looking for new members.

Position Details

This position plays a crucial role in ensuring the smooth operation of the company's business activities by guaranteeing the appropriateness of seals and electronic signatures on contracts and internal documents.

Beyond simply affixing seals, your mission is to support organizational operations while maintaining a balance of governance, operational efficiency, and risk management. This includes evaluating the validity of approval decisions, managing risks, improving the operation of the approval system, and strictly controlling seals and certificates.

You will lead the promotion of electronic contracts and the development of related rules through collaboration with the Legal, General Affairs, and business departments. As a hub for each organization, you will serve as a liaison between regulations and practical operations. The opportunity to deepen your knowledge of laws, internal regulations, and risk management, and to enhance your skills through your work, is also an attractive aspect of this position.

Depending on your experience and aptitude, you may also be responsible for general affairs tasks or sales administration for outsourced operations.

Ideal Candidate

Demonstrate a high level of accuracy and attention to detail, while remaining adaptable to changing priorities.

Be efficient in handling administrative and routine tasks, with a proactive approach to identifying and implementing improvements.

Be able to work independently with minimal supervision, while also fostering strong working relationships with colleagues.

Possess strong analytical and problem-solving skills, with a proven ability to identify and implement process improvements.

Embrace change and demonstrate a strong commitment to continuous learning and professional development.

Detailed Responsibilities

Plan and promote projects to improve governance, such as strengthening risk management systems, improving operational efficiency, and reducing costs related to seals and electronic signatures.

Contribute to strengthening internal controls by verifying approval contents, optimizing approval flows, and improving systems.

Appropriately manage seals and electronic certificates based on internal regulations and prevent the risk of unauthorized use.

Other

General Affairs tasks, or Sales Administration tasks for externally contracted services.

Depending on experience and aptitude, in addition to the Ouin (seal / stamp) duties, the candidate may be assigned to one or more of the following responsibilities :

Work Environment

Mandatory Qualifications :

Desired Qualifications :

Others Information :

Additional information on Location

Location : Rakuten Crimson House or Shinjuku Eastside Square

Additional information on Secondment

This role will be employed by Rakuten Group, Inc. and seconded to Rakuten Total Solutions, Inc.

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