HMI Japan Account / Service business manager

Introduction to the job

Manage Japanese customer accounts and coordinate all activities relatedto these accounts. Ensure Customer Satisfaction with HMI products and services.

Role and responsibilities

Account Management :

• Manage customer accounts and coordinate all necessary activities to ensure customer satisfaction and account profitability.
• Develop and maintain customer relationship to support HMI’s position as the continued vendor of choice. Understand the customers’ business, processes and –key issues.
• Ensure that HMI’s capabilities are consistent with customer requirements and understood by both parties.
• Cultivate potential new customers and markets for HMI products.
• Account Support : Work with Customer Support to contribute to integrated Customer Account Management.
• Chair and drive HMI Account Team activities. Coordinate and guide activities of all HMI departments as they relate to applicable accounts.

Education and experience

Bachelor's degree is the minimum.

5+ years sales experience is preferred.

Skills

Business level Japanese and English are must.

Other information

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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