Project Manager

Location : Tokyo, Japan

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Present in Japan since 1970, Thales promotes technological innovation and is an active and recognised partner for the development of Japanese infrastructure. Our strategy focuses on strengthening local partnerships and collaborating with key Japanese industrial players to address global needs as we continuously establish a dynamic and skilled workforce.

Project Manager

Core Mission : We're looking for a position to deliver the solution in compliance with customer requirements and Thales's proposal. Manage & drive service delivery projects by ensuring customer satisfaction by being responsible to services delivery in the respect of the Service Level Agreement (SLA), committed time and quality and maximizing the service profitability.

Main responsibilities

• Supporting pre-sales team to perform quotation, schedules and feasibility study.
• Completing and validating the functional specifications with the customer.
• Writing the project management plan and making sure of its right monitoring.
• Managing project risks and related action plans.
• Managing procurement (in sense of hardware, 3rd party or any other sub-contracting means).
• Managing changes (impacts and scope evolution requested by the customer or up sell) during the project.
• Reporting internally and externally on project progress and issues (responsible for alerts and escalations).
• Ensures the configuration management and archival of project artefacts.
• Delivering projects to customer in performing all related activities (acceptance…).
• Working with operation team in building the best operational strategy (monitoring, reporting, security, High Availability, performance, etc.).
• Coordinating the implementation of the content of the Operational Requirements Specification (ORS) document.
• Ensuring handover to the support team or specific internal / external interface.
• Providing feedback to the Product and Deployment teams with information from the field in order to improve Solution and Services offer.
• Ensuring practices related to the project are in line with Thales ethics and values.

manages the Services Delivery project (Service Management) - manage the transition from project to production (handover).

She / he drives the project by ensuring customer satisfaction, committed time and quality, project profitability and Thales interests.

Requirements

Would be a plus

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.