Talent.com
This job offer is not available in your country.
Japanese Restaurant Manager(和食レストラン・幻珠 マネージャー)

Japanese Restaurant Manager(和食レストラン・幻珠 マネージャー)

Marriott InternationalFukuoka, Japan
15 days ago
Job description

JOB SUMMARY

Areas of responsibility include Restaurants / Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  • Maintains service and sanitation standards in restaurant, bar / lounge and room service areas.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Leading Food and Beverage Team

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision making; demonstrates honesty / integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Ensures and maintains the productivity level of employees.
  • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
  • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
  • Ensures compliance with all applicable laws and regulations.
  • Ensures compliance with food handling and sanitation standards.
  • Ensures staff understands local, state and Federal liquor laws.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Establishes guidelines so employees understand expectations and parameters.
  • Monitors alcohol beverage service in compliance with local laws.
  • Ensuring Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  • Empowers employees to provide excellent customer service.
  • Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
  • Handles guest problems and complaints.
  • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
  • Ensures corrective action is taken to continuously improve service results.
  • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
  • Manages service delivery in outlets to ensure excellent service from point of entry to departure (., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
  • Managing and Conducting Human Resource Activities

  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
  • Ensures employees are treated fairly and equitably. Strives to improve employee retention.
  • Ensures employees receive on-going training to understand guest expectations.
  • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Strives to improve service performance.
  • Ensures recognition is taking place across areas of responsibility.
  • Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Assists servers and hosts on the floor during meal periods and high demand times.
  • Recognizes good quality products and presentations.
  • Supervises daily shift operations in absence of Assistant Restaurant Manager.
  • Oversees the financial aspects of the department including purchasing and payment of invoices.
  • At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Create a job alert for this search

    Japanese Restaurant • Fukuoka, Japan

    Related jobs
    Language Manager Japanese

    Language Manager Japanese

    AsialocalizeFukuoka, Japan
    Quick Apply
    We are looking for a highly skilled.In this role, you will be responsible for ensuring the highest standards of linguistic quality and consistency across all Japanese-language projects.You will man...Show moreLast updated: 30+ days ago
    Freelance Recruitment Partner (Japanese)

    Freelance Recruitment Partner (Japanese)

    David Kennedy RecruitmentFukuoka, Fukuoka, Japan
    Hey there! David Kennedy Recruitment is on the lookout for an amazing Japanese-speaking freelance recruitment partner to join our team. If you're passionate about connecting talented individuals wit...Show moreLast updated: 30+ days ago
    Applications Engineer - Payment Platform Section, Incentive Platform Department (Fukuoka) (INPD)

    Applications Engineer - Payment Platform Section, Incentive Platform Department (Fukuoka) (INPD)

    RakutenFukuoka, Japan
    Rakuten Group is a global company operating in 30 countries and regions worldwide, andapproximately 2billion service users. Widely recognized as Rakuten Ecosystem, we provide more than 70 services a...Show moreLast updated: 12 days ago
    Sales Representatives (Japan)

    Sales Representatives (Japan)

    People ProfilersFukuoka, Fukuoka, Japan
    Position : Sales Representatives.People Profilers Vietnam is a leading recruitment and HR solutions provider in Vietnam.We specialize in finding the best talent for our clients and helping them achi...Show moreLast updated: 30+ days ago
    Bartender / Mixologist (バーテンダー)

    Bartender / Mixologist (バーテンダー)

    The Ritz-Carlton FukuokaFukuoka Daimyo Garden City 2-6-50, Fukuoka Fukuoka, Japan
    Areas of responsibility include Restaurants / Bars and Room Service, if applicable.Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standard...Show moreLast updated: 30+ days ago
    【福岡】レベル1 ヘルプデスクアナリスト

    【福岡】レベル1 ヘルプデスクアナリスト

    Daijob日本 福岡県 福岡市
    Founded in 1976 as one of India's original IT garage start-ups, HCL is a pioneer of.Today, the HCL enterprise has a presence across varied sectors that include technology, healthcare and talent man...Show moreLast updated: 30+ days ago
    Solutions Engineer - Public Sector.

    Solutions Engineer - Public Sector.

    CiscoHakata, Japan
    SEとして、担当するお客様、パートナー様と信頼関係を構築し、シスコの幅広い製品・ソリューション・サービスの提案を通してお客様の課題解決およびビジネス拡大に貢献するため以下のような技術営業活動を行います。.Enterprise Network, Collaboration, Security, DC, IoT 等、. SI ビジネス、予算に対する戦略の立案、案件進捗管理の経験を有する方.West...Show moreLast updated: 12 days ago
    Strategic Account Manager – Fukuoka, Japan

    Strategic Account Manager – Fukuoka, Japan

    AgodaFukuoka, Japan
    Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth.A key responsibility in developing our business is the ability to identify and ac...Show moreLast updated: 30+ days ago
    パブリックセクター向けコンサルタント(ヘルスケア・ウェルビーイング アドバイザリー)

    パブリックセクター向けコンサルタント(ヘルスケア・ウェルビーイング アドバイザリー)

    KPMG福岡, 日本
    PHR、blockchain活用による情報管理システムなど).Healthcare and Wellbeing Advisory】.Policy Formulation and Implementation Support : Supporting the Japanese government, UN agencies, and international organizations in ...Show moreLast updated: 30+ days ago
    Director of Sales (営業部長)

    Director of Sales (営業部長)

    Marriott InternationalFukuoka, Japan
    Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives...Show moreLast updated: 2 days ago
    Process Associate-Customer Care-Japanese

    Process Associate-Customer Care-Japanese

    GenpactFukuoka, Japan
    Position : Process Associate カスタマーサポート.Ready to build the future with AI?.At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and w...Show moreLast updated: 30+ days ago
    Procurement Manager

    Procurement Manager

    SkrettingFukuoka, Japan
    This position requires Native or Equivalent level of Japanese language and Business English.Analyze vendor proposals, negotiate and close contracts and provides recommendations to management.Ensure...Show moreLast updated: 30+ days ago
    Japanese Native Speakers Wanted for AI Voice Projects

    Japanese Native Speakers Wanted for AI Voice Projects

    Your Personal AIFukuoka, 40, JP
    Japanese Native Speakers Wanted for AI Voice Projects.Your Personal AI is seeking Japanese native speakers to join our Voice Recording department for exciting AI voice projects.As a Japanese Native...Show moreLast updated: 30+ days ago
    Corporate Meeting Coordinator Intern

    Corporate Meeting Coordinator Intern

    REAPRA PTE. LTD.Fukuoka, Fukuoka, JP
    Quick Apply
    At Reapra, our mission is to co-create industries for the betterment of society through Research and Practice.The way we do this is through a unique people centric business building approach that c...Show moreLast updated: 30+ days ago
    Area Manager, AMZL

    Area Manager, AMZL

    Amazon Japan G.K.Fukuoka, JPN
    Amazonの重要拠点で物流を進化させる新規ビジネスに携わる。.Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。.PCスキル( Outlook, Word, E...Show moreLast updated: 30+ days ago
    Senior Software Engineer in Test (SET)

    Senior Software Engineer in Test (SET)

    Cybozu福岡, 日本
    Senior Software Engineer in Test (SET).Our purpose is to build a society brimming with teamwork.We offer the flexibility you need to work within a supportive, motivated, teamwork-driven environment...Show moreLast updated: 12 days ago
    Financing Solutions – Client Service (Bilingual English / Japanese), AVP

    Financing Solutions – Client Service (Bilingual English / Japanese), AVP

    State StreetFukuoka
    As a Client Service representative, you will work alongside members of the Relationship Manager, Operations, Client Onboarding, and other teams with variety of responsibilities.Why this role is imp...Show moreLast updated: 1 day ago
    日本コンセントリクスのお仕事!@福岡

    日本コンセントリクスのお仕事!@福岡

    ConcentrixJPN Fukuoka
    Minimum Recruitment Requirements:.Business-level Japanese proficiency in all of listening, conversation, reading and writing. JPN Fukuoka - 1-9-22 Akasaka, Chuo-ku.Show moreLast updated: 30+ days ago
    Corporate English Trainer (Japanese Bilingual)

    Corporate English Trainer (Japanese Bilingual)

    goFLUENTFukuoka, Fukuoka, .JP
    Quick Apply
    FLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human i...Show moreLast updated: 16 days ago
    Financial / Business Analyst

    Financial / Business Analyst

    NutrecoFukuoka
    The Financial / Business Analyst supports management, especially the Controller / Financial Director and / or the General Manager / Chief Operating Officer (COO), in decision making regarding Finance...Show moreLast updated: 30+ days ago