Technical Project Manager Japan – Strategic Account (f / m / d)

Position Description

You will be part of our Customer Project Management department and support Solutions Architects department.

As a Technical Project Manager, you will accompany strategic customers throughout the implementation of pre-sales and complex post-sales projects, ensuring that technical aspects are properly considered.

You will work directly with our strategic customers for the successful integration of our product portfolio and providing technical first level support. You will lead the work of the internal project team (Project Leads, SW engineers, quality engineers, Solutions Architect).

This role requires an energetic, motivated and extremely pro-active individual who works well in a fast-paced dynamic environment.

In this role, you will :

• Accompany customers in defining their needs and designing solutions (pre-sales)
• Provide technical first level support such as setting-up demo-systems, root-cause-analysis and triaging of issues, maintaining customer system with SW updates (pre-sales & post-sales)
• Lead technical teams in project implementation (pre-sales & post-sales) throughout the project life cycle, including planning, release scheduling, resource allocation, scope, risk and change management
• Manage project risks, timelines, and customer satisfaction, and report project status towards customer and internally
• Work in a hands-on manner with customers to ensure close collaboration, information exchange, smooth and successful project completion, etc.
• Participate in remote and on-site meetings with customers
• Proactively identify, prioritize and drive the resolution of project and customer issues
• Collaborate with the Sales, Business Development and Product Management teams for pre-sales, sales, and any scope change

What you will need to succeed :

Cinemo is a global provider of highly innovative infotainment products that make every screen an opportunity. Its range of award-winning, fully integrated, low-footprint digital media offerings combine high performance with high quality and are truly system agnostic. Whether embedded, as mobile apps or through the cloud, Cinemo supports all digital media scenarios for any industry and any device. Its product portfolio is designed and built to deliver excellence, accelerate time to market, and lower TCO for its clients while creating digital media experiences that matter.

Founded in 2008, and with a strong history of industry firsts, Cinemo is the partner of choice for more than 40 market-leading OEMs and over 20 tier-1s. The company works with the top high-tech and consumer electronic companies as well as global music and video content providers. Cinemo’s global team of 300+ innovative thinkers from 40 nationalities continuously delivers groundbreaking innovation.