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Operations Manager/Healthcare agency

Operations Manager/Healthcare agency

株式会社 アージスジャパンJapan
30+ days ago
Job description

integrated marketing solution開発・実施をすべてをグループ内で完結できるなど、広さと深さを備えたマーケティングソリューションを提供しています。

  • Build, manage and lead a fully functioning operations team, inclusive of program management and studios.
  • Responsible for the operational success of client campaigns, always striving to ensure work is delivered on time, on budget and on-target.
  • Create best in class operations and process models across the agency, including new business, resource planning, campaign execution & delivery and related campaign billing, tracking measurable improvements year-over-year.
  • In partnership with HR and leadership overall, deliver robust onboarding experiences and ongoing, best practice training across agency disciplines.
  • Primary contact for troubleshooting and solutions for all operational challenges.
  • Work in tandem with technology leadership to ensure best in class tools are in use and optimized, and to integrate and onboard new tools.
  • Work in tandem with the CFO, technology leadership and the analytics team on data capture strategy to ensure proper collection of data for reporting – from the onboarding of a client through project performance.
  • Proactively communicate with local clients and internal teams.
  • Actively monitor industry trends to the benefit of the agency (example – growth in digital workflow solutions).
  • Comfortable working in a fast-paced and dynamic working environment, supporting new products / businesses supported by a proven large-scale healthcare property.

800万円 〜 1,000万円

  • 5+ years’ professional work experience with an emphasis in multi-channel delivery. At least 2+ years within a leadership role.
  • 3+ years business experience managing pricing, contracts, bidding, KPI / Metrics.
  • BS / BA degree, or equivalent experience.
  • Proven skill working with diverse teams to resolve day-to-day challenges.
  • Exceptional verbal and written communication skills in both English and Japanese.
  • Ability to effectively prioritize workload and exercise time management skills.
  • Strong technology skills – strategic and practical (Word, PowerPoint, Excel, Project).
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