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Digital Nomade? Customer Service - 100% remote in Greece

Halvia TalentTokyo, Tokyo, JP

25 days ago

Job type

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Job description

P osition : Customer Service Agent

W ork model : 100% remote

L ocation : Greece

E mployment type : Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job :

Chatting with customers via phone, messages & email
Resolve queries related to orders, refunds, delivery, and platform use
Provide professional and empathetic customer service support across all service channels
Follow presented response templates and quality standards
Perform ad-hoc tasks as required by the project team
Giving product tips & recommendations

We need YOU, because :

You’re ready to relocate to sunny Greece

You speak the Japaneese language fluently

You have strong English skills – both written and spoken

You’ve got an excellent eye for the detail

Problem-solving is your superpower

You can stay calm and professional - even when things don’t go as planned

Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full paid training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.

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Customer Service • Tokyo, Tokyo, JP

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