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Halvia Talent
Digital Nomade? Customer Service - 100% remote in GreeceHalvia Talent • Tokyo, Tokyo, JP
Digital Nomade? Customer Service - 100% remote in Greece

Digital Nomade? Customer Service - 100% remote in Greece

Halvia Talent • Tokyo, Tokyo, JP
30+ days ago
Job type
  • Quick Apply
Job description

Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job:

  • Chatting with customers via phone, messages & email
  • Resolve queries related to orders, refunds, delivery, and platform use
  • Provide professional and empathetic customer service support across all service channels
  • Follow presented response templates and quality standards
  • Perform ad-hoc tasks as required by the project team
  • Giving product tips & recommendations

We need YOU, because:

  • You’re ready to relocate to sunny Greece
  • You speak the Japaneese language fluently
  • You have strong English skills – both written and spoken
  • You’ve got an excellent eye for the detail
  • Problem-solving is your superpower
  • You can stay calm and professional - even when things don’t go as planned
  • Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits
  • Full paid training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.

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Digital Nomade? Customer Service - 100% remote in Greece • Tokyo, Tokyo, JP

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