Product Manager, Digital Product Management Department (RMI Product Management Div)

Description

About Organization

The Rakuten Group has successfully launched our Mobile Network Operator (MNO) business as the fourth mobile network carrier in Japan. Our next challenge is to grow the business and make a more significant impact on the market.

Our mission in the Digital Product Management Department is to share a digitalized lifestyle with all customers. Based on customer feedback, we work closely with design and development teams, along with many other stakeholders, to bring innovative new products and features to the market that prioritize customer satisfaction. This presents an exciting opportunity in a fast-paced environment to work with many talented individuals and modern technologies.

We are looking to employ professionals who can seize this great opportunity, which promises to have a profound impact on society with our dynamic, innovative service. We invite you to join us and enjoy this new challenge together.

Job Duties

After joining our team as a Product Manager, you will take on the responsibility for the Quality, Cost, and Delivery (QCD) of our products, focusing on the following tasks :

1. Take ownership for specific product features and delivery to market

2. Collaborate with the cross functional team to help define the product vision and create new products and features that exceed our customer expectations

3. Define the business requirements and plan the feature from start to finish that fits in with the overall strategy of the section and the company

4. Create and manage user stories and communicate with developers to deliver quality features and products within the expected timeline

5. Analyze available data to identify customer needs and market trends, and to realize continuous Customer Success

6. Prioritize new features, guide implementation, and align with stakeholders

7. Create support and training documents for internal and external users

8. Formulation and execution of action plans to achieve KPIs

9. Member management and training

This role is designed for those ready to make a significant impact, guiding our products' direction and ensuring their success in the market.

Minimum Qualifications

At least 5 years of work experience in a role such as Product Manager or Product Marketing Manager.

Solid experience with web technologies, with a background in software development, web design, or a related field.

Comprehensive experience with the complete end-to-end product lifecycle. Familiarity with market research, understanding consumer behavior, and marketing techniques.

Proficiency in project management tools, such as Jira.

Business-level proficiency in English communication.

Business-level proficiency in Japanese communication.

Preferred Qualifications

MBA degree.

An "all hands on deck" mindset, ready to contribute wherever needed. Exceptional interpersonal skills.

Excellent time-management skills.

A self-starter and eager learner, capable of taking initiative and acquiring new skills independently.

Languages :

English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced)