Senior Renewals Specialist, Japan

With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!

At Recorded Future, we are dedicated to maintaining strong, long-term relationships with our clients. Our mission is to ensure customer satisfaction and loyalty by delivering exceptional value and service. We are seeking a motivated and detail-oriented Senior Renewal Specialist to join our global renewals organization.

Job Description

As a Senior Renewal Specialist, your primary responsibility will be to retain renewal revenue for Recorded Future’s customer base. Working closely with Account Directors, Customer Success, Channel Partners and Leadership, you will assist with renewing and retaining business across your assigned territory.

What You'll Do as the Senior Renewal Specialist :

• Manage up to 50 customer accounts for renewal and retention : Ensure customer satisfaction and renewal of contracts.
• Meet or exceed assigned renewal revenue targets : Consistently achieve or surpass company goals for renewal revenue.
• Negotiate, protect, and grow the renewal revenue stream within the assigned territory : Use strategic negotiation skills to safeguard and enhance revenue.
• Drive on-time and accurate renewals : Adhere to internal processes and procedures for timely and precise renewals.
• Maintain consistent and accurate deal progression updates in Salesforce.com : Ensure all renewal opportunities are accurately tracked from Quote to Close
• Build and leverage relationships with internal and external teams : Collaborate with various stakeholders to achieve positive outcomes for the company and your customers.

What You'll Bring as the Senior Renewal Specialist :

If you are passionate about customer retention and have a proven track record in sales, we encourage you to apply and join our dynamic team.

Why should you join Recorded Future?

Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.