All Day Dining Restaurant Assistant Manager
Four Seasons Hotels and ResortsOsakaAbout Four Seasons :
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location :
About Four Seasons Hotel Osaka
Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity. Opening Summer 2024.
About Four Seasons
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com / careers.
What you will do
1) Ability to ensure restaurant’s standards, policies, and procedures with restaurant staff.
2) Ability to prioritize and organize work assignments; delegate work.
3) Ability to direct the performance of restaurant staff and follow up with corrections where needed.
4) Ability to motivate restaurant staff and maintain a cohesive team
5) Ability to ascertain restaurant training needs and provide such training
6) Ability to be a clear thinker, analyzes and resolve problems by exercising good judgment.
7) Ability to focus attention on details
8) Ability to suggestively sell menu items, beverages and wines.
9) In the absence of the Manager prepare revenue, covers, and payroll budgets and forecasts.
10) In the absence of the Manager plan and organize events and special promotions.
11) In the absence of the Manager input and measure labor management system(LMS) results
LMSの結果をインプットし、測定できる能力。
12) In the absence of the Manager implement special promotion menus to increase covers outlets revenues, (Gourmet coupons, JTB coupon, etc..)
JTBクーポンなど）
13) In the absence of the Manager provide all necessary information to hold and implement restaurant weddings.
14) In the absence of the Manager implement and record actions to improve employee satisfaction (ESS trend forms)
15) In the absence of the Manager record all important information in monthly manager reports and event post-mortem documents
What you bring
3 years previous experience as Supervisor in Food & Beverage outlet.
College education or equivalent experience.
Previous employment experience in a similar position with other luxury Hotels will be an added advantage.
Requires ability to operate computer equipment and other food & beverage computer systems.
Requires reading, writing and oral proficiency in Japanese and English languages.
Require a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
Positive attitude with a generous and uplifting team approach.
Ability to proactively anticipate and prioritize the needs of the guest.
Energetic and professional approach to his / her craft.
What we offer :
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
Schedule & Hours :