HR Service Partner

Employee lifecycle management

Collects, monitors, records, enters and / or updates employee data, in order to keep the personnel administration, HRIS and files and archives up-to-date, so that the administration and data is complete, accurate and reliable and meets accessibility requirements and privacy legislation. Checks the quality and consistency of any employee master data

May maintain holidays & leave, working hours administration and other benefit data through dedicated systems

Assists in the periodic cleaning of records and archives, in accordance with legal requirements

Benefits administration

Maintains benefits administration, including onboarding activities for various insurances and other benefits, lifecycle changes in benefits entitlements, regulatory reporting and audits.

Updates of the records of fixed (gross) wage information and personnel information, related to tax and social security laws, collective provisions, individual arrangements etc.

Process payroll or benefit related queries and changes (such as worker certificates, information systems updates like births, marital status).

Service orientation

Answers questions and responds to requests from Line Managers, Employees, and the HR community, (re)directing questions if appropriate to the HR Business Partner or line management

Strives to realize a timely response, with high accuracy and personal touch.

Provides pro-active information to employees and line management on the implementation of social laws, collective labour agreements, working conditions, etc.

Reporting

May produce standard reports from the relevant HRIS systems

Continuous Improvement

Seeks continuous improvement of existing processes, by analyzing root cause of issues and bugs, share tips for improvements with the Team Lead and shares findings with the team.

Other duties

Performs all other common activities such as coordination and / or execution of procedures for births, weddings, sickness, etc., maintaining information on intranet or other means of internal communication (on HR related issues), and / or organize internal / external meetings on HR related matters (on sickness, like Social Medical Team meetings)

May coordinate salary review and bonus cycle processes

May coordinate internal, external or on-line training activities

Contributes to review the processes, templates and procedures based on experience, to build the HR Shared Services and / or for continuous improvement purpose.

QUALIFICATIONS AND EXPERIENCE

Knowledge of and experience with :

HR Operations - Specialized in HR system (WORKDAY experience as preferred system) , Payroll / Time-tracking / Insurance administration, Recruiting process handling

Social legislation / Collective Labour Agreements

Working conditions

Employee Information Systems

Microsoft Office (especially Word and Excel)

Native or equivalent level of Japanese.　ネイティブレベルの日本語力とビジネスイングリッシュ　Good communication and written skills in both local language and English

KEY PERFORMANCE INDICATORS

Accountability and accuracy

Knowledge of employment and collective

High service orientation

Continuous improvement mindset

Confidential handling personnel data