Professional Education Manager, Customer Training

Intuitiveでは、果たすべき使命に向けて皆で団結して取り組みます。当社は、低侵襲治療は生活をより豊かにする治療であると考えています。独創性とインテリジェントなテクノロジーを通じて医師の潜在能力を広げ、制約なく治療できるようにします。

25年以上にわたり、世界中の病院や医療チームと協力して、ヘルスケアのいくつかの最も困難な課題の解決を支援し、可能なことを前に進めてきました。

Intuitiveは、さまざまなバックグラウンドを持つ優秀な人材の努力によって成り立っています。優れたアイデアはどこからでも得られると信じ、私たちは、思考の多様性と相互の尊重に根差したインクルーシブな文化の醸成に努めます。また、包摂性（インクルージョン）を持ってチームメンバーを指導し、ありのままの自分で最高の仕事ができるよう力づけます。

Primary Function of Position

The Professional Education Manager will report directly to the Customer Training Manager for their region. This training professional will collaborate cross-functionally with sales, marketing, and engineering to deliver high impact training for da Vinci® surgeons from a variety of surgical specialties. The Professional Education Manager will be actively involved in the continuous improvement and development of customer training programs.

Essential Job Duties (Specific responsibilities and tasks an individual would be expected to perform in the role. Additional job duties may be determined by functional people manager)

Roles and Responsibilities :

• Lead one or more clinical verticals to develop surgeon led training programs for surgeons and staff
• Identify high volume users and opinion leaders who have the potential to host courses as a Teacher KOL
• Vet and onboard Teacher KOLs based on capacity, personality, and willingness to be coached
• Provide feedback to existing Teacher KOLs on delivery, presentation, and lab execution
• Participate in discussions with marketing counterparts on Teacher KOL selection, society partnership, forecasting and course planning
• Work with commercial counterparts to create strategy and drive adoption within assigned verticals
• Ensure that courses are utilized effectively in order to support training and sales strategies
• Create and revise course agendas and obtain regulatory approval
• Work with their next-level manager to use data in order to forecast appropriate course mixes within assigned clinical verticals
• Work with Customer Training Support and Customer Training Managers to coordinate events in labs nationwide in alignment with forecast
• Attend surgical society events to build relationships with Key Opinion Leaders, high-volume         surgeons, and administrators
• Aid in development and evaluation of alternate training modalities as necessary
• Liaise with other medical device companies to provide enhanced support and material for Intuitive Surgeon-Led courses
• Conduct technology training programs for surgical teams, residents and fellows at designated training centers and remote centers as needed
• Work with Customer Training team in a creative, dependable, and flexible manner to improve existing training programs
• Create and run reports on Salesforce.com and Tableau to identify trends and opportunities within assigned clinical vertical
• Provide 4 or more Technical Trainings per quarter, if needed
• Provide occasional support of the da Vinci® System in a hospital operating room
• Develop competency in the following :

da Vinci® System Technology

Required Skills and Experience