This job offer is not available in your country.

Application Specialist (Medical Device) - Japan

nextRolesTokyo, Tokyo, JP

30+ days ago

Job type

Quick Apply

Job description

We are looking for a local Customer Success Manager to be the trusted advisor to our customers. The expected role is to drive business value for customers through the use of SwiftMR, and engage with customers to provide our best practices to maximize the value of our solution.

About the position

Carry out product installation at new customer sites involving MRI scan parameter optimization and network setups
Train and assist customers to properly use SwiftMR for optimal compatibility with SwiftMR based on the needs of customers
Respond to and resolve customer inquiries regarding product usage and / or image quality
Train channel partners on product installation and MRI scan parameter setups
Align with Regional Sales Representative on sales pipeline priorities and renewal strategies

Requirements

Qualifications

BA / BS degree or equivalent experience

3+ years of MRI application specialist experience in MRI manufacturers or MRI radiographer experience

Ability to investigate, analyze and breakdown complex situations (ex. issues regarding MR image quality)

Strong responsibility and urgency on resolving customer inquiries

Strong verbal and written communication skills

Passion for continuously learning new technology and being able to provide value to the customer

Fluent in Japanese and English

Familiarity with working in a ‘start-up’ environment

Experience working autonomously from a home office

Benefits

Compensation and Perks

Join a growing Series B startup with pontential for stock optoins after 1+ years of tenure

Home office and travel expenses covered

Flexible : Work From Home

Compensation : competitive compensation, comprehensive benefits

Working on-site / remotely, with occasional business travel within Japan and Korea

Collaborating with team members around the country and the world

li-remote

Create a job alert for this search

Medical Device Japan • Tokyo, Tokyo, JP

Related jobs

Japan Country IT Head : IT Application Solution Manager

APPLIED MATERIALSTOKYO, Tokyo, Japan

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipm...Show moreLast updated: 30+ days ago

Established Brands Lead, Medical Affairs, Japan

Astellas Pharma Inc.Nihonbashi,Tokyo

The Established Brands Lead is accountable for leading the development and execution of the local medical strategy (CMP) and the development of all MA deliverables at the Japan region level, ensuri...Show moreLast updated: 30+ days ago

Head of POC (Point-of-Care)

Siemens Healthcare Diagnostics K.K.Tokyo, Tokyo, Japan

Position : Head of POC (Point-of-Care) / POC事業本部長Location : Tokyo, Japan.Pioneer breakthroughs in healthcare for everyone, everywhere in POC Diagnostics, becoming trusted partner for customer by cont...Show moreLast updated: 8 days ago

Learning Consultant Japan（カスタマーサポート）

goFLUENTTokyo, Tokyo, JP

Quick Apply

FLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human i...Show moreLast updated: 30+ days ago

Sales Assistance JAPAN

Applus IDIADATokyo, Tokyo, JP

We are seeking a highly motivated and organized Sales Assistant to support our Sales team in driving revenue growth and delivering exceptional customer service. The successful candidate will provide...Show moreLast updated: 12 days ago

Communication Manager, Endeavor Japan

EndeavorTokyo, Tokyo, JP

Quick Apply

We are the leading global community of, by, and for High Impact Entrepreneurs.High-Impact Entrepreneurs transform economies. We create a multiplier effect by inspiring high-growth entrepreneurs to d...Show moreLast updated: 30+ days ago

Country Manager - Japan

Tyrads PTE. LTD.Tokyo, Tokyo, Japan

As the Country Manager for Japan, you will be responsible for establishing and scaling our presence in the region.You will play a critical role in shaping our local market strategy, driving busines...Show moreLast updated: 8 days ago

Senior Accountant (Japan)

SubstanceTokyo, Tokyo, JP

Quick Apply

Our client is looking to hire a.In this role, you will be responsible for overseeing all aspects of financial management for our clients operating within the Japanese market.You will play a key rol...Show moreLast updated: 30+ days ago

HR Business Partner, Japan

EurofinsTokyo, Tokyo, Japan

The position is responsible for planning, developing and implementing the most effective HR.Local Status Employees to support the company’s growth and development. He / She will partner with each busi...Show moreLast updated: 13 days ago

Specialist, Regulatory Affairs

AbbottTokyo, Tokyo, Japan

This position performs specialized level work assignments and / or preparation, and submission of.Supports necessary regulatory activities required for product market. Prepares robust regulatory appli...Show moreLast updated: 30+ days ago

Senior Technical Support Specialist - Japan

DataVisorTokyo, Tokyo, JP

Quick Apply

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and...Show moreLast updated: 15 days ago

Chief Enterprise Architect - Japan

SAPTokyo, Tokyo, JP

At SAP, we enable you to bring out your best.Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for...Show moreLast updated: 30+ days ago

Country Manager, Japan

AudiokineticTokyo, Tokyo, Japan

Audiokinetic is the leading provider of cross-platform audio solutions for interactive media and gaming, and sets new standards in interactive audio production for location-based entertainment, aut...Show moreLast updated: 12 days ago

Technical Consultant, Japan

DENODO SLTokyo, Tokyo, JP

As a passionate Technical Consultant, you will be responsible for consulting, solution / problem-solving, and empowering our clients’ data journey using Data Virtualization.Our customers’ projects in...Show moreLast updated: 30+ days ago

Management Consultant - Japan

DuPont Sustainable SolutionsTokyo, Tokyo, Japan

Allow us to introduce ourselves.At dss+, we are not just your average operations consulting firm; we are implementers and change makers. Our passion lies in engaging organisations to craft resilient...Show moreLast updated: 12 days ago

Technical Consultant - Workvivo, Japan

ZoomTokyo 23 wards

Technical Consultant - Workvivo, Japan.As a Technical Consultant at Workvivo, your role involves supporting customers by addressing queries and troubleshooting technical issues during implementatio...Show moreLast updated: 12 days ago

医療機器薬事リーダー / Medical Device Regulatory Leader

Chugai Pharmaceutical東京

FDA対応等，グローバル展開を目的とした各国海外申請を含む）.PHCソリューションの開発に薬事機能として関わることで、医療機器と医薬品の双方の価値最大化に貢献できる。.Due to the increase in medical device development themes (including programs / digital tools), it is necessary to e...Show moreLast updated: 12 days ago

Demand Generation Specialist Japan

Siemens K.K. - Industry SoftwareTokyo, Tokyo, Japan

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With th...Show moreLast updated: 8 days ago