Asset and Wealth Management, Client Operations, Institutional Services, Analyst, Tokyo

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES

The Institutional Services team has primary responsibility for various aspects of account onboarding, portfolio accounting, and serves as the single point of contact for all operational queries relating to institutional clients. The team covers a wide range of client segments within the institutional space and a complex product range, including equities, fixed income, derivatives and alternative products. The group supports Portfolio Managers, Sales and Client Relationship professionals by providing accurate and timely client account information and overseeing all aspects of operational risk across portfolios. This involves extensive interaction with internal and external parties to ensure effective oversight for existing business, and to shape and implement solutions for new clients, products, strategies, and system architecture. The group continues to focus on best-in-class client experience and working closely with the business to maintain and enhance client relationships.

JOB RESPONSIBILITIES

• Holistic ownership and understanding of client accounts from a GSAM Operations perspective by coordinating client events and issues across all operations teams and business partners, and act as a single point of contact for Asset and Wealth Management Operations
• Communicating and working closely with the Sales and Client Relationship teams to provide high quality service to our clients and support ongoing business initiatives
• Liaise with client’s appointed counterparties (custodian, prime broker to enable connectivity, establish operational flows and respond to service requests and inquiries
• Supporting Portfolio Managers and Sales to facilitate new manage escalations and resolution for a full range of services including : supporting client onboarding, answering client inquiries on their portfolio, any client-impacting issues, and execute on portfolio lifecycle events
• Review account level metrics (. reconciling items on cash / position reconciliations, daily corporate actions, NAV Reconciliations, failing trades, standard / non-standard reporting deliverables) as defined by operating standards and research, escalate, remediate exceptions as appropriate
• Apply process reengineering methodologies in executing strategies and tactical solutions

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at / careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.