Talent.com
This job offer is not available in your country.
B2B Account manager

B2B Account manager

SnaphuntTokyo, Japan
30+ days ago
Job description

The Offer

  • Leadership Role
  • Flexible working options
  • Opportunity to make a positive impact

The Job

  • Commercial accountability for a specified number of top, mid tier customer accounts in Japan.
  • Primary Agency Sales point-of-contact for the accounts and represents the organisation to the customer and the customer to the organisation.
  • Develop retention and growth strategies for accounts within the portfolio proactively promoting and selling Travelport products and increase MIDT share and revenue.
  • Directly responsible for the long-term customer relationship, specifically managing re-negotiation of contracts.
  • Strong collaboration and matrix / dotted line team with other critical Travelport resources including but not limited to, Customer Support Managers, Search Optimisation, Project Management, Solution Consultants, Solution Developers and API support resource.
  • Develop the correct account management ‘playbook’- ensuring rigorous account management practices.
  • Critically the AM should be able to ‘talk the customer’s language’- translating Travelport’s currency of segments, PNRs, etc. into the customer’s language and business metrics i.e. conversion levels, return-on-trip, margin, etc and develop an account process that supports and reflects this.
  • Ensure Travelport support resources are optimised to deliver the best customer experience.
  • Build senior relationships throughout the customers organisation and play a strategic role in growing their businesses.
  • Builds and nurtures business relationships with key decision makers.
  • Adopts a pro-active stance in account management, looks for new business opportunities within existing accounts and ways of overcoming competitive threats whilst maintaining Travelport profitability.
  • Maintains good relationships with all key individuals within a specified number of accounts and / or within a geographically defined territory
  • Responsible for mapping customer requirements to Travelport’s products and services to grow the business.
  • Develops strategies and orchestrates company resources to maximise sales volume and profit goals within assigned account / territory and accordingly builds and maintains an appropriate sales plan.
  • Responsible for account penetration and sales growth and manages and maintains active CRM pipeline for their account portfolio.
  • Maintains complete and up to date account plans as necessary, achieving buy-in for plans with the customer.
  • Build key stakeholder relationships internally at Travelport to ensure wider delivery of customer requirements.

    • The Profile

  • Educated to degree or equivalent.
  • Experience in a business-to-business environment within the travel industry of Japan.
  • Strong commercial skills, including ability to translate customer business requirements into definable actions by addressing the unique market environment of Japan.
  • Excellent account / relationship management to create opportunities for business enhance within an account.
  • Strong self-management skills for pipeline managements, updating sales database and reporting's.
  • Proven sales leader - capable of negotiating mid-scale deals & interfacing at the most senior level within a customer.
  • Excellent communication and interpersonal skills - persuasive and capable of influencing senior stakeholders both internally and externally involving business English skills and translation to / from English & Japanese. Possessing high degree of self-motivation, confidence, assertiveness, and an ability to respond to rapidly changing environments.
  • Will have a strong commercial understanding of the Travelport business model, core drivers & technology requirements.
  • Will have a strong knowledge of the travel industry landscape of Japan including competitors and key players in the market
  • Will have a strong functional / technical knowledge of Travelport platform.
  • Will have a strong understanding of the Japan travel industry including, but not limited to; Consolidators, TMCs and OTAs
  • Will have a high degree of numeracy and financial acumen.
  • Must possess an overriding desire to understand, agree and meet customer needs and exceed their expectations, constantly striving to achieve customer satisfaction.
  • Ability to assess / analyze situations, grasping complexities and identifying issues, applying sound judgement.
  • Japanese native level, English business level – preferred TOEIC above 700

    • The Employer

    Our client is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion.

    Create a job alert for this search

    Account Manager • Tokyo, Japan

    Related jobs
    B2B Account manager

    B2B Account manager

    Infotree Global SolutionsTokyo, Japan
    Travelport is the brains behind lots of your travel bookings- plane, car or hotel.Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion.Whi...Show moreLast updated: 30+ days ago
    Account Manager

    Account Manager

    WileyTokyo, Japan
    Nomura Fudosan Nishi Shinjuku Bldg 8F, 8-4-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo 東京都新宿区西新宿8-4-2野村不動産西新宿ビル8階 f.Our mission is to unlock human potential. We welcome you for who you are, the background ...Show moreLast updated: 30+ days ago
    Key Account Manager Local Account

    Key Account Manager Local Account

    Global BlueTokyo, Japan
    As a key account manager for local accounts, you will be responsible for developing and implementing strategic sales plans to increase market share and achieve revenue goals in the assigned territo...Show moreLast updated: 16 days ago
    Global Account Manager

    Global Account Manager

    Isearch worldwideTokyo, Japan
    Manage large scale global accounts.You will work with a world-renowned U.Technology company to expand its business in Japan. You will have direct communication with global leaders (overseas business...Show moreLast updated: 30+ days ago
    account manager

    account manager

    ASMLTokyo, Japan
    Manage customer accounts and coordinate all activities relative to these accounts.Ensure Customer Satisfaction with ASML products and services. The Sales sector is responsible for all sales activiti...Show moreLast updated: 16 days ago
    Account Manager

    Account Manager

    OgilvyTokyo, Japan
    Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Bor...Show moreLast updated: 16 days ago
    Sales Account Manager

    Sales Account Manager

    Corporation Service CompanyTokyo, Japan
    As an Account Manager, you will strengthen relationships with our C-Level, Fortune 1000, and other large corporate clients. The role is a hybrid role which involves both sales and relationship manag...Show moreLast updated: 16 days ago
    Account Manager

    Account Manager

    AVEVATokyo, Japan
    AVEVA is creating software trusted by over 90% of leading industrial companies.Account Manager (Growth and Territory Segment Focus). As an Account Manager specialising in the Growth and Territory Se...Show moreLast updated: 16 days ago
    Account Manager - Tokyo

    Account Manager - Tokyo

    Booking.comTokyo, Japan
    Through our products, partners, and people is how we do it.There's a whole planet of possibilities out there and we bring it all together, in one place. Do you enjoy taking ownership and being respo...Show moreLast updated: 30+ days ago
    Senior Account Manager

    Senior Account Manager

    emersonTokyo, Japan
    T&M Account Manager (Electronics Accounts).An Account Manager is a critical role in NI’s Sales organization.A candidate needs to have strong passion and energy, to manage pre-defined highest potent...Show moreLast updated: 10 days ago
    Account Manager, MTDC

    Account Manager, MTDC

    CorningTokyo, 東京, JP
    Corningはガラス、セラミック、材料科学の世界的なイノベーターの一つです。海の深みから宇宙の果てまで、私たちの技術は可能性の限界を押し広げます。.Corningでは、影響を与える無限の可能性があります。未接続の人々を接続し、自動車の未来を推進し、自宅でのエンターテインメントを変革し、命を救う薬の配達を確実にできます。そして、さらに多くのことができます。.COC光ファイバーソリューションを...Show moreLast updated: 3 days ago
    Account Manager ()

    Account Manager ()

    AcronisTokyo, Japan
    Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on.We are looking for an...Show moreLast updated: 30+ days ago
    Key Account Manager

    Key Account Manager

    NothingTokyo, Japan
    Here at Nothing, we're building a world where tech is fun again.Remember a time where every new product made you excited? We're bringing that back. To get there we're gathering the creative and the ...Show moreLast updated: 14 days ago
    Account Manager

    Account Manager

    iRobotTokyo, Japan
    Robot Corporation, with a mission of “empowering people to do more” is at the forefront of the development of robotics and artificial intelligence technologies. Robot has become one of the world’s p...Show moreLast updated: 16 days ago
    Commercial Account Manager

    Commercial Account Manager

    NutanixTokyo, Japan
    Essential to success in this role is a keen ability to develop new business in relationship with Commercial customers and to penetrate new divisions and organizations within such accounts.Nutanix p...Show moreLast updated: 30+ days ago
    Senior Account Manager

    Senior Account Manager

    CopelandTokyo, Japan
    T&M Account Manager (Electronics Accounts).An Account Manager is a critical role in NI’s Sales organization.A candidate needs to have strong passion and energy, to manage pre-defined highest potent...Show moreLast updated: 10 days ago
    Account Manager.

    Account Manager.

    CargillTokyo, Japan
    The Account Manager will participate in face to face and remote selling to the company's new and existing customers, selling directly or indirectly through various sales channels.In this role, you ...Show moreLast updated: 30+ days ago
    Account Manager

    Account Manager

    ExpeditorsTokyo, Japan
    The focus of the Account Manager is on maintaining ownership of existing identified house accounts to improve the level of customer service while increasing business opportunities.Initiative, drive...Show moreLast updated: 6 days ago