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Customer Service Representative - Full Time
United AirlinesChiba, Tokyo-To, Japan30+ days ago
Job descriptionPreparing tickets, determining fares and routing to assure passenger's travel needs are met Maintaining a neat and professional appearance by adhering to United's standards for uniform and dress Must be able to work the ticket counter as well as the boarding gates, lounge, and baggage service area Must have a professional appearance Must treat each other with dignity and respect in every situation, including interactions with customers and service providers Must have excellent communication skills Fluent in English and Japanese (written and spoken) Must be able to work in a fast-paced environment Must be able to lift and maneuver heavy baggage Must be able to stand and walk throughout the entire work shift Must possess excellent customer service skills Proven customer service work experience High School Diploma / GED or equivalent school leaving certificate Must be at least 18 years of age Must be able to travel overseas for training if required Must be flexible to work ANY shift that is assigned to you within a 24 hour, 7 day a week operation which can include late nights, early hours, weekends and holiday Must be legally authorized to work in Japan for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position Previous airline, travel, or hospitality work experience Bachelors degree
Description
Airport Operations
The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.
Job overview and responsibilities :
- Staffing the ticket counter, boarding gates, lounge, and baggage service areas of the airport (Duties may include check-in, ticketing, gates, lounge reception, baggage service and operations)
- Providing assistance and excellent customer service to the traveling public by performing various customer service duties in the airport terminal such as :
Receiving and directing incoming calls, greeting and directing customers, tagging and handling baggage
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Qualifications
Minimum Qualifications
Preferred Qualifications
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Service Service Service • Chiba, Tokyo-To, Japan
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