IT Director

Overview

• The IT Regional Director at Tiffany is a key contributor of the IT applications & Technical roadmap in collaboration with the key head of regional business departments.
• S / He will be the local voice and head of the zone IT organization. Provide thought leadership & guidance to regional teams to leverage technology to enable competitive advantage for regional in line with the worldwide infrastructure and application organization and strategy. While being a strong business partner, leading transformation discussions & projects, the IT Director will better understand how to support key business priorities.
• S / He will be accountable to deliver an IT service of excellence on the one hand to the Retail network supporting day to day operations and retail network expansion / relocation and the other hand to the regional organization / office.
• S / He will be accountable for the local deployment in the region of worldwide transformation program, while working directly with IT leadership to define the project approach, lead change management through assessment and review of standards, organization structure, and processes.
• S / He will be responsible to produce executive status reports, issue and risk management, managing overall schedule and interdependencies, conducting after action analysis and setting consistent standards and processes.
• S / He will be in charge of the local IT Organization (Business Analyst, Technical Manager, Technical Analyst …) and in charge of local IT partners driving the level service and costs efficiency.
• Main area of responsibilities includes but are not limited to :
• Applications : Retail Operations, POS, Payment, Order Management System driving the Omni Channel transformation, Digital & Clienteling, Supply Chain, Corporate Groups (Finance, HR), Manufacturing (if Any in the region).
• Technical Services : Network, End users experience, Workplace, Service Desk and proximity support.

Key Accountabilities

Organization and Project Demand

Business / Internal Consultant

Project Leader

Project Management

Requirements