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Customer Support Engineer

Customer Support Engineer

KLAYokohama, Japan
30+ days ago
Job description

Description

Preferred Qualifications

  • Primarily responsible for customer service activities associated with troubleshooting, diagnosing and repairing of

semiconductor inspection equipment at customer sites

  • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer
  • site

  • Prepares fields service reports on customer support activity. And provides(shares) the documentation to the
  • supporting group on problems

  • Assists other field service engineers as appropriate
  • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems
  • Minimum Qualifications

  • Technical college degree in engineering, electronics, physics or material science or 3+ years semiconductor
  • equipment service support experience

  • Willing to travel : ~ 80%
  • Language skill in English : ability to read and understand procedures / technical documents, able to understand
  • training carried out in English

  • Native Japanese level( If foreigner.)
  • Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

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    Customer Support Engineer • Yokohama, Japan

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