Technical Solution Consultant

Intuitiveでは、果たすべき使命に向けて皆で団結して取り組みます。当社は、低侵襲治療は生活をより豊かにする治療であると考えています。独創性とインテリジェントなテクノロジーを通じて医師の潜在能力を広げ、制約なく治療できるようにします。

25年以上にわたり、世界中の病院や医療チームと協力して、ヘルスケアのいくつかの最も困難な課題の解決を支援し、可能なことを前に進めてきました。

Intuitiveは、さまざまなバックグラウンドを持つ優秀な人材の努力によって成り立っています。優れたアイデアはどこからでも得られると信じ、私たちは、思考の多様性と相互の尊重に根差したインクルーシブな文化の醸成に努めます。また、包摂性（インクルージョン）を持ってチームメンバーを指導し、ありのままの自分で最高の仕事ができるよう力づけます。

Primary Function of Position

The Technical Solution Consultant serves as a trusted advisor, collaborating with digital and capital sales to educate customers on the technical requirements of implementing Intuitive’s digital solutions. They engage in technical discussions to drive towards the successful implementation of Intuitive’s digital portfolio, including da Vinci and Ion. Engaging with internal and external stakeholders, including hospital executives and IT personnel, they equip teams for successful implementation and sustainable digital programs. Successful candidates excel in communication, stakeholder engagement, project management, and horizontal leadership, driving project momentum and adaptation to customer needs.

Essential Job Duties

• Partners with Digital and Capital Sales Teams, Product Network and Data team and other cross functional partners to define, plan, and manage full activation of digital products.
• Collaborate with product development and go to market teams to identify industry trends and strengthen digital solutions.
• Forges solid relationships internally and with customer contacts
• Understand how our digital solutions integrate with Intuitive’s robotic platforms and within the hospital enterprise. Serve as the customer facing digital solutions technology expert. Support the sales process through the preparation and presentation of consultative integration strategies for Intuitive’s digital application.
• Effectively navigate hospital technology intake processes to achieve acceptance, prioritization, and implementation of digital applications. This includes, presenting network topology and data flow diagrams and addressing customer technical review boards.
• Manages multiple ongoing projects and resources while successfully establishing work expectations across internal and external customers.
• Partner with colleagues to achieve implementation goals, ensuring thorough documentation and careful project transitions, to satisfy the clinical expectations.
• Schedules and manages customer site and resource availability, and accuracy of field service orders to enable continuity of work and ensure resource efficiency.
• Responsible for consistent communication and reporting to stakeholders, including scope changes, schedule changes, milestone achievements, routine status updates, and others as required to maintain stakeholder awareness.
• Maintains and assure accuracy of detail within the project tracking system in SFDC and other systems.
• Responsible for escalation, decision tracking, and resolution of any identified technical implementation risks or challenges
• Proactively identifying education and skill gaps and pursuing continued education to acquire necessary expertise.

Required Skills and Experience

Required Education and Training

Working Conditions

Shift : Day