CXM Direct LLC, a leading global FX & CFD broker, is seeking a talented and dynamic Account Executive to join our team. As an Account Executive, you will be responsible for managing and expanding relationships with existing clients. This is an exciting opportunity to contribute to the growth of our company and develop your career in the financial services industry.
As an Account Executive, you will serve as the primary point of contact for clients, understanding their needs, providing excellent customer service, and ensuring their satisfaction. You will be expected to build strong relationships, identify upselling opportunities, and drive revenue growth. This role requires strong interpersonal skills, a proactive mindset, and the ability to thrive in a fast-paced environment.
Responsibilities
- Manage and expand relationships with existing clients to drive retention and growth
- Proactively identify upselling opportunities and collaborate with the sales team to maximize revenue
- Understand client needs and provide customized solutions and support
- Address client inquiries, resolve issues, and provide excellent customer service
- Stay up-to-date with industry trends and market conditions
- Collaborate with internal teams to ensure client satisfaction and successful implementation
- Prepare reports and present updates on client performance and account metrics
Requirements
Bachelor's degree in Business, Finance, or a related fieldProven track record in account management or sales within the financial services industryStrong knowledge of the FX and CFD marketsExcellent relationship-building and communication skillsAbility to understand client needs and provide tailored solutionsStrong problem-solving and negotiation skillsSelf-motivated and able to work independentlyProficient in Microsoft Office suiteExperience in the brokerage industry is a plusJapanese speaker and able to understand EnglishBenefits
Social Insurance coverageBonus as per state regulationAnnual Team Building