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Cisco Product Technical Support Engineer Ibaraki Job

Cisco Product Technical Support Engineer Ibaraki Job

Fidel Consulting KKIbaraki, Ibaraki, Japan
30+日前
職務内容の詳細

Position Name :  Cisco Technical Support Engineer Ibaraki Job

Annual Salary : 10 Million and above

Responsibilities :

You will assist with problem resolution and troubleshooting of Cisco network equipment deployed in the following enterprise customer networks :

  • Router
  • Network Switches
  • UCS Server
  • Call Manager
  • Voice Gateways
  • Firewall
  • Wireless access points etc.

mission

  • If a customer raises a severity 3 service request, we will respond within the contractual time frame.
  • Achieve response time and customer satisfaction goals
  • Continuously improve your industry knowledge
  • Help create and maintain knowledge databases
  • explaining technical solutions to stakeholders
  • develop ideas to improve your product offerings
  • Get CCIE professional certification Provide training to associate level engineers as a team leader.

    • Cisco Technical Support Engineer Ibaraki Job Qualifications :

  • 5-8 years of network support or deployment experience
  • Expertise in at least two of the following technical areas :
  • Security
  • Network Switch
  • Routing
  • Wireless Network
  • High technical ability and aptitude
  • Excellent communication and presentation skills.
  • Willingness to learn and develop new skills
  • Team-oriented attitude

    • Language Requirements : Native-level Japanese with Business English conversation.

    Benefits :

  • Annual salary increase
  • Bonus once a year
  • Complete social insurance
  • Full payment of transportation expenses
  • Kanto IT Software Health Association
  • E-learning available
  • Orientation for new employees
  • Available for training programs (domestic and overseas)

    • Company Description :

    This company is one of the largest IT consulting companies in Europe, with more than 200,000 employees based in locations in over 40 countries.

    As a global leader in consulting, technology services and digital transformation, they were established in 2013 as a Japanese corporation of the world's leading IT consulting company at the forefront of innovation, and they offer a wide range of integrated services with the highest level of technology and abundant expertise.

    Passive smoking measures]

    Indoor smoking

    Designated smoking area

  • Skillset Required : Jaoanese JLPT N, english 2, Cisco, Technical Support Engineer
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    Technical Support Engineer • Ibaraki, Ibaraki, Japan