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Account Assistant Health & Benefits

Account Assistant Health & Benefits

Isearch worldwideTokyo, Japan
30+日前
職務内容の詳細

The Business

The Health & Benefits division offers a wide range of solutions for creating and administering excellent and competitive Health and Benefits programs.

We help broaden client perspectives, sharpen their focus, and transform even the most complex challenges into actionable opportunities, paving the way to sustainable success.

POSITION : Administrative Assistant

Providing :

  • Support for complicated insurance administration and support for operation and administration of insurance for employees' voluntary selection system
  • Advisory services for employee benefits Establishment and review of employee health and welfare programs and working conditions, and communication support

The Role

  • The Health & Benefits Account Assistant is expected to be ambitious and willing to take on new challenges in order to improve client satisfaction.
  • The Account Assistant is responsible for providing accurate, courteous, and prompt customer service and support to the Account Manager (Sales).

    • Main Responsibilities

  • Insurance administration (documentation and document management) procedures for the introduction of group insurance
  • Respond to inquiries from clients and insurance companies (in Japanese and English)
  • Respond to inquiries from employees of voluntary insurance groups
  • Process transfers (joining and withdrawing) of existing group insurance policies during the term
  • Reporting insurance claims to insurance companies in the event of incidents
  • Data entry into internal systems for sales progress management, policy management, etc.
  • Preparation of various reports
  • Coordination with various departments within the company

    • In addition to the above, depending on your ability, you may also be required to prepare documents in English, coordinate with overseas offices, and perform corresponding work related to global program operations, Japanese-English translation work, team meetings, and taking minutes of meetings.

    Global Policy of "New Work Style," means you can choose your work style from "Remote," "Hybrid," and "Office.

    Working hours are flexible. Many of employees work in the "Hybrid" style. You can choose the location that best suits your team, role, and client needs.

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    Account • Tokyo, Japan