Manager – Control Management, International Card Services

Job Description

Work Location Options :

Hybrid

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. Our organization helps our international businesses manage risk, respond to new regulation, and develop new products while creating and nurturing effective partnerships across multiple key stakeholders across the organisation.

The objective of the ICS Control Management Legal Entity Japan Market Team is to provide specialized and strategic operational risk advisory to the business on product and service areas to ensure an effective control environment exists that delivers on all operational risk obligations supporting the Legal Entity. The role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

ICS Control Management organization is looking for a Manager of ICS Control Management Japan Market Legal Entity focused on ensuring control management is embedded in the day-to-day operations of our business. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Manager, ICS Control Management Japan Market Legal Entity will :

• Develop and maintain robust relationships, becoming a trusted specialized 1st Line of Defence (LOD)Operational Risk (OR) Partner to facilitate cross-functional collaboration and progress towards maturity and enhancement of the control environment and risk governance
• Serve as the go-to subject matter expert on risks specific to the local market.
• Ensure risks and issues are effectively identified, assessed, prioritised, and managed across operational risk programs to help the business deliver on local business, regulatory and Legal Entity obligations
• Manage details of specific risk and controls governance forums for ICS, interfacing with org-wide governance processes and committees and share insights and lessons learned across forums
• Facilitate activities to comply with enterprise policies and programs pertaining to specific risk types (e.g., Operational Risk Management Policy)
• Compile and review topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise, and support the day-to-day activities required to maintain the repository of topical risk information
• Support the business for consultation on all operational risk programs to enable BU to strengthen and embed relevant Operational Risk Management (ORM) considerations into processes
• Be a key leader for sharing insights, better practices, themes, etc. through engagement with the central program teams and other Legal Entity governance teams to support the operational risk programs and streamline processes.

Required Qualifications :

Preferred Qualifications :

ORMCM

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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