Coordinator-Event Planning

Job Description

Organization Description

Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International.  Be  where you can do your best work,​  begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.

Job Description

Position Summary

Perform event planning and services for groups and events management (., groups planning, events planning) and general office duties to support Sales & Marketing (., filing, sending emails, typing, faxing, copying). Prepare event planning and services-related documents throughout the sales and events process (., group resume, banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information. Use sales techniques that maximize revenue while maintaining existing guest loyalty. Enter, retrieve, reconcile, and verify information (., commissions, leads, third parties) in software involved in the sales and events process. Answer guest questions about property facilities / services (., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for meeting planners / guests / clients and communicate with them by phone, email and meeting to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Policies and Procedures

• Maintain confidentiality of proprietary materials and information.
• Protect the privacy and security of guests and coworkers.
• Follow company and department policies and procedures.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Guest Relations

Communication

Working with Others

Physical Tasks

Event Planning and Sales Services

CRITICAL COMPETENCI

Analytical Skills

Interpersonal Skills

Communications

Personal Attributes

Organization

PREFERRED QUALIFICATIONS Education High school diploma / . equivalent Related Work Experience At least 1 year of related work experience or hotel experience Supervisory Experience No supervisory experience is required