Patrique Mercier Recruitment JP is seeking a dedicated Japanese Tech Support Specialist to join a prestigious luxury car brand in Greece. This role offers a unique opportunity to combine your passion for technology and automobiles while providing exceptional support to Japanese-speaking customers. You will be instrumental in helping clients with their inquiries related to premium automotive technology and services. If you're looking for a rewarding career in a vibrant setting with a fully paid relocation package, we want to hear from you!
Responsibilities
- Assist Japanese-speaking customers with technical inquiries regarding luxury car models and features.
- Provide timely and effective solutions to customer issues while maintaining high-quality service.
- Become an expert on the latest luxury car technology and features to better serve clients.
- Log and document customer interactions accurately in the company's system.
- Work closely with other support teams to ensure comprehensive client assistance.
- Engage in ongoing training and professional development to enhance product knowledge and service skills.
- Contribute to team performance by providing feedback and improving processes.
Requirements
Fluency in Japanese and English, both written and spoken.Strong communication skills and a commitment to customer service excellence.A background in tech support, automotive, or related fields is preferred.Problem-solving skills and the ability to think on your feet.Team player with a positive attitude and great interpersonal skills.Willingness to relocate to Greece and adapt to a new culture.A genuine interest in luxury cars and technology, with a passion for helping customers.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingBase salary : 1300 EuroFully Paid Relocation Package ( flight, transfer and hotel )