Capacity Planner, AMZL WW Process Engineering

The WW Process Capacity Engineer works cross-functionally and responsible for a variety of topics related to capacity management in the Process Engineering domain. The role's scope spans across different planning horizons, from short to long term, and collaborates closely with stakeholders across multiple business functions : Engineering, Operations, Launch & Expansion, Design and Planning.

Key job responsibilities

The Amazon Logistics team is seeking an accomplished, analytical, hands-on and customer obsessed Process Capacity Engineer to join the Worldwide Process Engineering (WWPE) team. You will be responsible for 3 core functions : (1) Own analytics, drive insights & optimization for all planning cycles (3-Year Plan, Operational Plans (OP1 / OP2) and High-Volume Events planning. (2) Own operations clock design, maintenance and improvement for your respective region / country. (3) Support the planning and delivery of Process Capacity products in collaboration with the Process and Project Engineers.

The role is inherently cross-functional. You will have an opportunity to work with a group of talented program / project managers, process / project engineers, and business leaders to drive improvements and excellence and to design the Amazon Logistics network of the future.

To be successful in this role, you should be able to work in a dynamic environment, think big and be comfortable navigating complexity and ambiguity. This position requires deep customer focus, strong self-drive and exceptional analytical and business acumen skills. You will need to be detail-oriented and comfortable supporting large, complex cross-functional engineering projects. You should have strong business and communication skills, be comfortable in analyzing data to provide data-driven recommendations, and be able to partner with stakeholders to define key business requirements. Lastly, you will be expected to have a detailed understanding of our business and operations while not losing sight of the broader problems that we are trying to solve.

This role is based in Tokyo and requires occasional travel.

• Analyse and make design recommendations for stations’ mechanical capacity to meet customer demand for a particular country / region.
• Lead dedicated programs to benchmark speed and capacity opportunities in the region.
• Support reporting cycles for Process Engineering / Capacity as well as High Volume Events in partnership with Peak Captains and Ops leaders
• Capacity program management and analytics (e.g. define best station design configuration to align with customer demand profile)
• Support team members with data collection and analytical insights as part of network-wide process improvement projects
• Provide actionable insights from strong analysis of large amounts of data
• Run programs that need a good mix of process understanding / technical background, program management skills and data analytics skills
• Apply best practices from and share best practices with WW counterparts.

A day in the life

Your day could include engagement with all levels of the organization and multiple stakeholder groups to drive short, mid and long term decisions that have impact on a large scale across the AMZL network. You would also be working with partners from Operations Leaders, Long Term Planning, Peak Captains, Delivery Station Design and run station / network level capacity related analysis to build AMZL Delivery Stations of the future. You will put in place mechanisms to track project success, measure KPIs and build reports to provide visibility to senior leaders across the organization. Finally, you will have fun doing everything listed above.

About the team

The AMZL WW Process Engineering team partners closely with AMZL Operations and support functions to identify, design and develop best-in-class process infrastructure and process layouts, and to deliver them as AMZL network standard infrastructure. To enable this, the team supports prioritization of regional and WW continuous improvement initiatives in addition to cross-regional benchmarking. Irrespective of home location, all team members work on a mix of regional and WW initiatives.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

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