Sales Engineer

COMPANY OVERVIEW
Our client is the industry leader in spatial data on a mission to digitize and index the built world, advancing the way people interact with the places they inhabit, use and explore. Our client’s AI-driven, hosted, data platform enables anyone to turn a physical space into an immersive digital twin and share it with others to connect and collaborate. Our client's digital twins and data platform help hundreds of thousands of customers in 80+ countries realize the full potential of a physical space at every stage of its lifecycle, including construction, financing, insurance, operations, repair, and marketing.

They are transforming how people experience the built world!

THE ROLE
We are seeking an experienced Sales Engineer (SE) for our sales team to help with the technical aspects of selling into these industries and working with industry professionals. The ideal candidate will have 5+ years of experience in a technical sales role, implementation support role, engineering professional service role, or similar.

RESPONSIBILITIES
● Support direct sales and VAR sales
● Provide technical sales support for internal Inside Sales Representatives during the sales process
● Provide pre-sales qualification to determine technical needs of potential customers
● Research prospective customers and existing accounts to understand need, offer relevant consultation/support, and facilitate the retention of customers
● Present products and services in a way that would be beneficial to prospective
clients and existing customers
● Responsible for researching and answering variety of technical questions (API integration, SDK development, information security, privacy information protection, web production) for customers and internal teams
● Build and deliver technical sales training program and support materials for internal Inside Sales Representatives
● Build and deliver technical sales training program and support materials for VAR sales; be the first point of contact for VAR technical support issues
● Gather and distribute feedback from users to help improve the product; assist
the localization/internationalization of products (app, cloud) and systems
(website, support , backend systems)
● Attend, manage, and/or speak at trade shows, conferences, and online seminars for direct and VAR sales
● Be a technical evangelist for client
● Help customer support develop proper support materials to support all Japanese customers
● Proactively look for opportunities to improve the pre-sales, customer procurement
experience, customer implementation, technical support, customer relationship
management, and customer retention.
● Contribute to the overall direction and success of the AEC division
● The role will include travel in Japan