Learning Expert for Watch category

As a Watch Category Learning Expert, your mission is to support and develop retail teams in delivering the training around the Watch category of products.

You will train client advisors to become ambassadors of Brand culture, values, and products.

In this role you will partner with Retail Learning, Retail Marketing and the Merchandising Team to deliver the training by yourself or provide training packages for Field Coach Trainers.

This training will enable retail teams to enhance client experience through introducing multiple products with storytelling and develop skills to engage our clients.

DUTIES & RESPONSIBILITIES
Drive company-wide Watch business by developing talents in stores by doing these necessary actions:

• Design the entire scheme of the Watch Category Training for Japan, aligning with the worldwide initiatives and the local business strategy.
• Create comprehensive training modules with appropriate materials, which can be done by multiple stakeholders such as Category Learning Expert, Field Coach Trainers, Store Category Leaders and Instore Training Coordinators.
• Work closely with a variety of stakeholders, such as Retail Learning (Field Coach Trainers), Retail Marketing, Merchandising, and as well as the Retail teams (Retail Directors, Store Managers, ISTC, and Store Category Leaders).