Technical Infrastructure Program Manager, Data Center Delivery, Data Center Delivery

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Infrastructure Capacity Delivery team is searching for a passionate and talented Technical Infrastructure Program Manager (TIPM) to support projects growing our Data Center infrastructure. The TIPM will lead cross-functional and technical teams to deliver Data Center capacity and deliver projects from strategy, conceptual design feasibility, requirements, budget, completed design, implementation, testing, and deployment.

At AWS, along with technical knowledge, we expect our leaders to interact with customers, partners and suppliers to understand our business goals and priorities, and to execute rapidly, delivering high-quality results. The candidate will be comfortable in managing remote project delivery teams, and possess the ability to facilitate technical sessions to troubleshoot issues and remove barriers to project success. The TIPM will be able to build cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate unnecessary activity, design solutions, remove blockers, and find creative ways to accelerate project delivery.

Key job responsibilities
• You will oversee multiple programs that support growth initiatives and deliver independently, seeking direction occasionally
• You will manage remote project delivery teams, and possess the ability to facilitate technical sessions to troubleshoot project implementation issues, and remove barriers to project success
• You will be able to operate in cross-functional matrix-based teams, establish trust with a variety of stakeholders and customers across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery
• You will be a strong communicator (both written and verbal), and possess experience in project management of technical initiatives, as well as strategic program management

A day in the life
• Along with technical knowledge, we expect our leaders to interact with customers, partners and suppliers to understand our business goals and priorities, and to execute rapidly, delivering high-quality results
• They will be familiar with a variety of project management tools, methodologies and techniques for all phases of the project lifecycle
• They'll be able to exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

- 3+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with varying scenarios of infrastructure builds
- Fluent in written and verbal communication skills in English language

PREFERRED QUALIFICATIONS

- Speak, write, and read fluently in Japanese
- Master’s Degree or advanced professional degree
- One or more of the following certifications: Agile, SCRUM, PRINCE2, PMP
- Understanding of cloud computing and data center market and service providers
- Data Centre construction experience and Data Centre Infrastructure (Power & Cooling) experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers.