Job Purpose
This position has 3 distinct responsibilities, Data Reporting & Analysis, Inventory Management, and Operation support.
For Data Reporting & Analysis, this position will analyze operation data and generate reporting for all programs within the Japan DCC.
For Inventory Management, this position will ensure inventory management with our 3rd parties to a level that supports a successful operation and reduces risk of stock losses on a volume and cost level.
For Operation support, this position will support operation procedures for carrier specific programs and Assurant DCC related export and data analysis.
Primary Job Accountabilities/
Responsibilities
Data Reporting & Analysis
- Prepare and analyze data to provide business insight on daily condition
- Develop and conduct analysis and communicate outcome to relevant leaders and colleagues
- Create dashboards to show progress against Key Performance Indicators (KPI)
- Drive standardization and automation in analysis and reporting
- Drive ideas for future analyses and data gathering efforts
- Prepare and deliver documents or data.
Inventory Management
- Inventory management for all programs within the Japan DCC that may be processed in the device processing facility.
Operation Support
- Check the inventory and arrange device transfer between local fulfilment centers on daily basis.
- Create repair orders in OEM specific system.
- Support Operation procedures for carrier L&T Programs including but not limited to ordering materials, analyzing data, creating monthly report for carrier specific program, communicating to local fulfillment centers.
- Manage export procedures for shipping devices to Assurant DCCs, which includes negotiation with 3PL, international couriers, Customs, Insurance company and team members in TWGJ/Assurant global/AVR.
Required Experience, Skills, and Knowledge
·Bachelor’s degree or equivalent.
·Minimum 3 years of experience in business data analytical role
·Ability to work independently and in a team to develop innovative solutions
·Ability to manage tasks/projects to required deadlines in a changing environment
·Prioritize multiple tasks and ability to deliver results on time
·Ability to communicate (verbal, written) in Japanese & English.
·Experience managed export/import procedures especially air freight.
· MS Office proficiency, especially MS Excel
Preferred Experience, Skills, and Knowledge
· Experience using Oracle
DISCLAIMER