Project Manager, PCS

COA/eCOA PM&APM

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The Language Services team within ICON is seeking highly skilled and experienced COA/eCOA Project Manager/Associate Project Manager to strengthen our services in Japan. The ideal candidate will have a strong background in project & client management, technical expertise in TMS & CAT tools, and experience in translation and localization.

As a Project Manager/Associate Project Manager within ICON Language Services, you will be responsible for managing translation projects for clients, starting from initial communication before project launch, including alignment on project scope and costs, through to overall project management, including coordination with internal and external translators, progress management, quality control, and final delivery.

What You Will Do:

Responsibilities:

• Managing the planning, execution, and delivery of global and local COA/eCOA projects, ensuring alignment with Industry standards & regulatory requirements,
• Managing local COA/eCOA projects for Japan with a fast turnaround time,
• Collaborating with cross-functional teams in and outside Japan to secure deliverables,
• Liaise & collaborate with Local client representatives in Japan to manage expectations & monitor project progress,
• Developing detailed project plans, budgets, and schedules, while monitoring progress to ensure successful COA project outcomes,
• Facilitating communication and stakeholder engagement to promote collaboration and address any project-related challenges.
• Coordinate between team members and clients throughout project execution.
• Select and assign translators and reviewers according to project requirements.
• Conduct final checks of deliverables and coordinate delivery to clients.

Your Profile:

Required knowledge, skills and abilities:

• Bachelor's degree in life science, linguistic project management, or a related field; advanced degree preferred
• PM position: +5 years of experience in COA/translation/localization project management at a translation company or in a corporate translation department,
• APM position: +2 years of experience in COA/translation/localization project management at a translation company or in a corporate translation department,
• Business level Japanese and English proficiency
• Proficiency in Microsoft Office applications.
• Excellent verbal and written communication skills,
• Strong leadership skills and the ability to effectively manage cross-functional teams in a matrix environment.
• Strong organizational, planning and time management skills with a focus on achieving project goals and timelines, with high quality standards
• Effective communication and interpersonal skills, facilitating collaboration with diverse teams and stakeholders.
• A commitment to maintaining high standards of quality and compliance in all project-related activities.
• Strong technical skills, familiarity with translation management systems and CAT tools,
• Quality oriented and problem-solving abilities

COA/eCOA Project Manager / Associate Project Manager

ICON Language Servicesでは、日本市場におけるサービス強化のため、COA/eCOA Project ManagerまたはAssociate Project Managerを募集しています。

臨床試験におけるPatient Reported Outcomes（PRO）やClinical Outcome Assessments（COA）の翻訳・ローカライゼーションプロジェクトをリードし、日本およびグローバルチームと連携しながら、高品質なサービス提供を担っていただきます。

本ポジションでは、クライアントとの要件確認からプロジェクト計画策定、進捗管理、品質管理、納品まで、一連のプロジェクトマネジメントをご担当いただきます。

主な業務内容

• 国内外のCOA/eCOAプロジェクトの計画・実行・進行管理
• 日本市場向けCOA/eCOA案件の迅速なプロジェクト推進
• 国内外のクロスファンクショナルチームとの連携および調整
• 日本国内クライアントとのコミュニケーションおよび期待値管理
• プロジェクト計画、予算、スケジュールの作成・管理
• プロジェクト進捗のモニタリングおよび課題解決
• 社内外ステークホルダーとの円滑なコミュニケーション推進
• 翻訳者・レビュアーの選定およびアサインメント
• 翻訳・ローカライゼーション成果物の品質管理
• 最終成果物の確認およびクライアントへの納品対応

応募資格

必須要件

Project Manager

• 翻訳会社または企業内翻訳部門におけるCOA／翻訳／ローカライゼーションのプロジェクトマネジメント経験5年以上

Associate Project Manager

• 翻訳会社または企業内翻訳部門におけるCOA／翻訳／ローカライゼーションのプロジェクトマネジメント経験2年以上

共通要件

• 学士号以上（ライフサイエンス、言語学、プロジェクトマネジメント関連分野歓迎）
• 日本語および英語によるビジネスレベルのコミュニケーション能力
• Microsoft Office（Word、Excel、PowerPoint）の実務経験
• 優れたコミュニケーション能力およびステークホルダーマネジメント能力
• 高い組織力、計画力、タイムマネジメント能力
• 品質およびコンプライアンスを重視した業務遂行能力
• Translation Management System（TMS）およびCATツールの実務経験
• 問題解決力および課題対応力

歓迎要件

• COA/eCOA領域における実務経験
• 臨床試験、医療機器、製薬業界での業務経験
• グローバルプロジェクトのマネジメント経験
• マトリックス組織におけるチームマネジメント経験

求める人物像

• クライアントとの信頼関係構築を得意とする方
• 複数案件を同時に管理できる方
• 高品質な成果物の提供にこだわりを持てる方
• グローバルチームと積極的に連携できる方
• 新しい課題に柔軟かつ前向きに取り組める方

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply