School Director

School Director – EF International Language Campus, TokyoLocation: Tokyo
Reports to: VP Operations, Asia & Pacific (based in Singapore)Who We AreAt EF, we’re on a mission to open the world through education. Every day, we empower students from around the globe to explore new cultures, perspectives, and opportunities through language and learning.Our Tokyo campus welcomes international students year-round to study Japanese language and culture in one of the world’s most dynamic cities.We live by seven core values:
Entrepreneurial Spirit. Passion. Quality. Innovation. Cost Consciousness. Attention to Detail. Nothing is Impossible.The Opportunity: School DirectorAs School Director of EF Tokyo, you will lead a fast-paced, international campus delivering Japanese language programs to students from around the world.This is a highly operational leadership role, combining education, service delivery, and team leadership in a culturally complex environment. You will oversee academics, student services, accommodation, and activities, ensuring a seamless and high-quality student experience.We are looking for a resilient, hands-on leader who can build strong teams, drive performance, and successfully bridge international expectations with the local operating environment in Japan.Your ImpactLeadership & Culture

• Lead, coach, and develop cross-functional teams across academics, accommodation, student services, and operations
• Build a culture of accountability, ownership, and collaboration aligned with EF’s global values
• Foster initiative and proactive problem-solving within teams
• Successfully balance EF’s entrepreneurial culture with local workplace dynamics

Student Experience & Customer Satisfaction

• Own the school’s Net Promoter Score (NPS) and drive continuous improvement
• Deliver a seamless student journey across academics, accommodation, activities, and support services
• Reinforce a strong student-first mindset across all departments

Operations & Facilities

• Ensure a safe, efficient, and welcoming campus aligned with EF Gold Standards
• Oversee daily operations, vendors, and facilities in a busy, year-round environment

Accommodation & Welfare

• Maintain high-quality accommodation options and strong host/residence relationships
• Ensure student welfare and safeguarding, including under-18s

Activities & Student Life

• Oversee a dynamic social and cultural activities programme
• Ensure all excursions and activities meet EF safety and risk standards

Student Safety & Emergency Management

• Oversee the 24-hour emergency phone system and staff rotation
• Act as the final escalation point for student incidents and emergencies

Business & Performance

• Manage budgets and ensure financial performance
• Partner with global sales teams to support enrolment growth
• Identify opportunities to strengthen the Tokyo school offering

Financial Ownership

• Own and manage the campus P&L, including budgeting, forecasting, and cost control
• Ensure delivery against financial targets while maintaining high service standards

Who You Are

• A proven leader in education, hospitality, tourism, or service operations
• Experienced managing teams in a fast-paced, operational environment
• Internationally experienced (work or study abroad)
• Experienced working in Japan or with a strong understanding of Japanese workplace culture
• A strong communicator in English and Japanese (preferred)
• A resilient, hands-on leader who thrives under pressure

You are someone who can bring people with you, challenge constructively, and create an environment where teams take ownership and deliver exceptional experiences.Why EF?At EF, you’ll be part of a global community of bold thinkers and doers. You’ll have the opportunity to make a real impact, lead a dynamic team, and help students from around the world experience Japan.Join us. Grow with us. Help open the world through education.