AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As Amazon Web Services (AWS) continues to build upon the world’s biggest Cloud Computing Infrastructure, we are looking for Network Technicians to support the scaling and growth of our network infrastructure.
About The Role
Infrastructure Delivery (ID) Network Technicians are part of the Infrastructure Operations Team, the backbone of AWS that supports our customers and their rapidly growing businesses by operating world-class data centers. Network Technicians lead projects to deploy, maintain, and expand the physical network infrastructure at AWS data centers. At Amazon, we always aim to exceed the expectations of our customers, and we continuously raise the standards for operational performance in safety, security, availability, productivity, capacity, efficiency, and cost.
Key job responsibilities
Each day presents unique challenges, which include:
Deploying network hardware and cabling
Managing multiple projects simultaneously
Working closely with Network Engineering, Technical Program Managers, and other stakeholders to deliver projects
Designing the physical network interconnections to Amazon standards
Working with vendors on large-scale cabling deployments
Troubleshooting network and cabling infrastructure issues
Migrating networks in live environments
Coordinating operations with other Data Center teams
Seeking out ways to improve yourself and improve the processes and systems we use
The primary work location will be in Tokyo; however, 50% travel to support projects in other parts of Japan and APAC (primarily Korea) will also be required
Starting from your ‘Day One’, we provide a full on-boarding process and continuous training while you gain an understanding of data centers and our infrastructure. You will work independently and with colleagues, at the forefront of transformational technology, and will have opportunities to grow within the team and the organization.
At Amazon, everyone is a leader. You are self-motivated and can adapt in a fast-paced, constantly evolving environment. You have a passion for technology, always ask “Why?” and seek to understand how things work, are a problem solver, and may have some data center experience. You may also have networking, cabling, or project management experience. You can follow our guidelines and processes, and enjoy work that requires attention to detail.
You actively seek opportunities to make improvements in our operations and yourself.
If you enjoy working alongside a close-knit and diverse team of leaders, this is the place to be! We welcome you to work on advanced technologies in this dynamic environment.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
