Executive Assistant, AWS Global Sales Japan

We are seeking a strategic and resourceful Executive Assistant to support two directors, AWS Global Sales Japan and Human Resources (HR) within our Japan organization. This role offers an exciting opportunity to provide comprehensive executive support while contributing to various business and HR initiatives across our diverse markets. The ideal candidate will demonstrate exceptional organizational skills, cultural awareness, and the ability to manage complex priorities in a fast-paced, multi-stakeholder environment.

This role requires skills in planning, time management, and organization, with meticulous attention to detail, an ability to meet tight deadlines, and the capacity to juggle multiple internal and external requests in a calm, friendly, and efficient manner. The successful candidate will be trusted to handle confidential and sensitive information and work professionally with senior business and HR executives.

The successful candidate will have the ability to complete complex tasks and projects quickly with little to no guidance, demonstrate strong anticipation of team needs, and react with appropriate urgency and action to unanticipated developments or situations.


Key job responsibilities
- Proactively manage complex calendars for two directors (AWS Global Sales Japan and Human Resources), ensuring effective prioritization and seamless coordination across multiple time zones.
- Plan and execute comprehensive domestic and international travel arrangements, including complex multi-day meetings and expense management.
- Lead the coordination of department-wide meetings and strategic planning sessions, managing logistics, preparing agendas, and ensuring proper documentation.
- Develop and maintain efficient systems for organizing confidential documents, team calendars, and other team resources.
- Manage meeting outcomes by capturing key decisions, tracking action items, and driving follow-through to completion.
- Act as a key liaison between directors and their leadership teams, facilitating communication and resolving queries independently. Manage communications and materials through English-Japanese translation, ensuring accuracy, cultural appropriateness, and proper business tone.
- Collaborate with other Executive Assistants across International AWS Global Sales and Human Resources regions to ensure alignment and consistency in processes, and execute organization-wide initiatives by influencing stakeholders, defining project plans, managing implementation, and developing all processes associated with program roll-out and ongoing support.


A day in the life
In a typical day, you'll balance the priorities of two directors across AWS Global Sales Japan and Human Resources, coordinating cross-timezone meetings, preparing leadership review materials, and proactively resolving scheduling conflicts. You'll partner with Executive Assistants across the region and serve as a trusted liaison between your leaders and their teams, ensuring seamless communication in both Japanese and English.

About the team
Diverse Experiences
You'll be joining the AWS Global Sales Japan and Human Resources teams, a high-visibility environment where you'll have direct exposure to leaders driving AWS's growth across Japan and the broader region. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. As an Executive Assistant at AWS, you'll play a strategic role alongside senior leadership, with the opportunity to work at the intersection of global sales and HR in one of AWS’s fastest-growing markets.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. Our Tokyo office actively supports team members in balancing professional responsibilities with personal well-being, so there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness. In this role, you'll navigate a cross-cultural environment daily, collaborating with colleagues across Japan and global markets, and we value the diverse perspectives this brings.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Amazon offers a clear Executive Assistant career path, and at this level you'll have opportunities to mentor other EAs while developing strategic skills that go well beyond day-to-day administrative support.

BASIC QUALIFICATIONS

- 5+ years of executive assistant experience or equivalent, supporting senior leaders in a fast-paced environment.
- Native-level Japanese and business-level English language proficiency (verbal and written).
- Strong proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, SharePoint).
- Proven ability to manage complex calendars, international travel arrangements, and multiple projects simultaneously.
- High levels of integrity and discretion in handling confidential information.

PREFERRED QUALIFICATIONS

- Experience supporting multiple senior leaders in a global, client-driven, sales, or human resources organization.
- Track record of optimizing cross-team procedures, processes, and best practices.
- Experience in a fast-paced, high-tech company with demonstrated cultural awareness across regions.
- Ability to draft, edit, and send communications on behalf of leaders across diverse locales and functions.
- Strong problem-solving skills and ability to work independently in ambiguous situations.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.