IT Consultant

Appealing Points:

• Lead large-scale stability and observability initiatives for a globally recognized insurance company while collaborating with international teams.
• Drive impactful SRE and infrastructure transformation projects focused on reducing critical incidents and improving operational excellence.
• Work with modern observability platforms like Elastic and Watermelon, while bridging communication between Japanese and global stakeholders.

Annual Salary: 8 million yen and above

Job Description:

• A PM position focused on leveraging platforms such as Watermelon to improve system stability and enhance observability. You will lead continuous service quality improvement by advancing fault detection and prevention through the integration of logs, metrics, and traces, improving operational processes, and collaborating with relevant teams.

Job Responsibilities:

• Stability Program Project Manager (Observability / SRE)
• Lead the Stability Program at the Japanese subsidiary of a major global insurance company, collaborating with teams in other regions within the client organization as well as internal teams.
• Drive improvements in observability by leveraging platforms such as Elastic and Watermelon.
• Support the reduction of P1/P2 incidents through the integration of logs, metrics, and traces.
• Address stability issues primarily at the infrastructure level (hardware, network).
• Collaborate and coordinate with existing SRE resources embedded within application teams.
• Balance short-term issue resolution with mid-to-long-term transformation of the SRE mindset.
• Serve as a bridge between Japanese and global stakeholders

Job Qualifications:

• Senior-level IT project management experience
• Deep understanding of system stability, operations, SRE, and observability
• Experience leading transformation projects across multiple team
• Solid technical understanding of SRE and observability
• Ability to engage in technical discussions with engineers
• Strong stakeholder management and facilitation skills

Preferred Qualifications:

• Knowledge of Elastic and Watermelon is a plus
• Practical experience with cloud services is a plus

Japanese languages: Fluent level Japanese (JLPT N1) and Business level English.

About Company:

Since our founding in 1985, we have been developing our business primarily in. General-purpose systems (IBM mainframes) and open systems (Unix, Linux, Windows, etc.) , with the aim of solving our customers' problems.

. Skillset Required: Project management, System stability, Operations, SRE, Observability, Elastic, Watermelon, Fault detection, Prevention, Logs integration, Metrics integration, Traces integration, Operational process improvement, Technical discussions, Stakeholder management, Facilitation, Cloud services, Japanese language proficiency, Business level English