Web Director

Appealing Points:

• Opportunity to lead application and web service maintenance projects, directly driving service improvements and operational excellence
• Broad exposure to client communication, vendor management, troubleshooting, and requirements coordination, enabling strong PMO and service management growth
• Unique role combining technical operations oversight with creative direction for digital content updates, strengthening both technical and business-facing capabilities

Annual Salary: 8 million yen and above

Job Responsibility:

Development and maintenance projects related to the end client’s applications and systems

• Handling requests and inquiries from clients and internal business divisions, including scope definition and priority adjustment
• Reviewing progress reports, design documents, and test contents submitted by development vendors, as well as resource control
• Direction of creative work such as website/service content updates and banner production
• Investigation and response in the event of troubles, including explanation and reporting to stakeholders
• Requirement organization and specification adjustment for service improvements

Job Qualification:

• Experience in negotiation and coordination with clients and internal stakeholders
• Experience in vendor control (progress management, deliverable reviews, etc.)
• Strong communication skills with the ability to explain technical matters clearly
• Basic knowledge of web services and system development/operations

Preferred Qualification:

• Experience in operation and maintenance of web-based services
• Work experience as a PMO, director, or service manager
• Experience in troubleshooting and incident response

Language Skills: Conversational level Japanese (JLPT N3) and Business level English

Company Description:

We are expert in IT consulting services, software development, package planning, development, and sales, CRM systems, CTI systems, and cloud services for call centers ,web system development, planning, construction, and operation, system integration, multimedia content planning and production, system engineering; development outsourcing; and staff support services.

. Skillset Required: Application maintenance, Web service maintenance, Vendor management, PMO, Scope definition, Test content review, Banner production, Specification adjustment, Negotiation, System operations knowledge