Supply Chain Specialist (Fixed Term 1 year)

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Quote from Hiring Manager

This position will be responsible for providing reliable and professional customer care throughout the entire customer experience. This includes order taking record management processing invoices order administration as well as supporting customer service specialist tasks.

Meaningful Work From Day One

The person in this role will be team worker and communicator with an aptitude for providing quality service to all of Brown Formans customers - both external customers and internal customers (Supply Chain Sales Finance Accounting teams etc).

What You Can Expect

Customer Service

• Respond to customer requests and queries

• Build strong relationships with Brown-Formans customers

• Communicate with logistics providers and import & logistics team concerning customer

• Requests inventory availability and logistics issues.

• Be the first contact of customer complaints and escalate to Customer service specialists asneeded

Order Management

• Receive and process orders for customers using SAP

• Process orders from internal customers for promotional requirements

• Monitor the process from Order to CASH and escalate issue to Customer Service Specialist

• Assist with any master data setup and maintenance in SAP as requested

• Handle any ad hoc related tasks requested from manager

What You Bring to the Table

Must Have Experience:

• Minimum 1-2 years relevant experience in customer service

• Demonstrated ability to learn new computer software such as SAP

Skills Required

• Good communication skills

• Collaborative team player

• Excellent time management skills

• Adaptable and flexible

• IT literate - MS Office applications & Google applications

• Data analysis

• Proactive

• Problem solving

• Basic English skill (both writing and reading)

• Multi-tasks handling ability

What Makes You Unique

Preferred Experience

• Wholesales customer experience is a plus

• SAP experience

• Logistics & warehousing experience is a plus

• Product Allocation & Demand Planning experience is a plus

Who We Are
We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems seize
opportunities and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

What We Offer
Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company we offer equitable pay structures for individual and company performance alongside a premium employee
experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.

#LI #jackdaniels

Requisition Type:

Employee

Management Level:

Professional

Global Job Level:

P4

Number of Openings Available:

1

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1