[M/SQW-JP] Quality Engineer for Sales Quality and Warranty 顧客営業品質保証部門

Bosch Group • Toyota, Japan

30+日前

職務内容の詳細

Company Description* The history of Bosch is the history of car evolution. As a top-class automotive equipment supplier, Bosch Corporation supports market expansion / inroads domestically as well as globally. Bosch will continue to pursue forward-looking technologies such as the new generation of technologies for ecology, economy and safety as well as next-generation energy technologies, to keep cars as a part of the society and of the world. With its innovative technologies, Bosch Corporation has expanded into various fields such as consumer goods and building technologies. To become a key partner for every customer. Bosch will continue to drive for greater expectations. *Job Description* *Global SQW team tasks* * 顧客グローバル品質トピックスの顧客窓口 * 顧客品質実績データの分析と社内品質レポートの発行,品質改善計画作成支援 * 品質に関する活動の推進 / サポート * ワランティ費用削減活動の推進,顧客との交渉 * 各種顧客依頼事項への対応 / サポート * 海外の品質部門チームのサポート及び取り纏め * 顧客品質監査 / 会議支援対応 * 新製品のSafe Launch(初期流動)活動 * 顧客要求事項の分析 / 評価,社内Toolへの対応 * Customer window about quality topics * Cockpit charts - monitoring of Bosch-performance (quality, costs, special / customer KPIs,...) * Initiate & coordinate quality projects with OEM (e.g. 3MIS S&C reduction....) * Negotiation of warranty reimbursements (e.g. commercial agreement), „service actions“ payments & recalls, support commercial handling of warranty costs * Support of general / non project specific customer requirements * Coordinate Global Quality team * Support and coordinate of customer visit and meeting (audit) * Planning & defining of launch support activities * Enter generic customer requirements into Bosch Data Tool and ensure completion of requirements evaluation *Qualifications* 必要要件 * 各ITツール,システムを率先して習得できる能力•意欲 * 英語力 / 日本語 * 社内,顧客とのコミュニケーション力歓迎要件 * 品質保証関連業務の経験(市場 / 0km不具合対応,改善活動,品質監査等) * 改善活動への参加,推進実績 * 顧客との交渉スキル MUST : * Ability and motivation to take the initiative in learning IT tool and system * English / Japanese skill * Communication skills within the company and with customers Additional recommended skill * Experience in Quality assurance work (Quality audit. Leading improvement activities) * Experience of improvement activity * Negotiation skills with customers *Additional Information* 勤務地は浜松もしくは豊田事務所相談に応じます.

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