Japanese-Speaking Customer Support Officer (Japanese) – Japan (Work From Home)

Work from home in Japan using your Japanese every day. approx $2,000 per month (can go up to $2,500 max, in exceptional cases) - 12 salaries a year.

What the job actually involves

Day to day you will be A customer support role within the FX/CFD industry focused on assisting, japanese-speaking clients throughout their trading journey. The position involves account support, platform guidance, back-office assistance, technical troubleshooting, and coordination with internal departments to ensure an excellent client experience. . This is now mandatory requirement, model: Remote (Japan) Working, and schedule: 08:00–17:00 or 09:00–18:00 JST In short: Customer support + FX/CFD trading platforms + Japanese-speaking clients.

What you'll earn

approx $2,000 per month (can go up to $2,500 max, in exceptional cases) - 12 salaries a year

Who this suits

• Based in Japan with ability to move for 3 mo period to Cyprus for the training
• Computer literate with MS Office and CRM systems
• Strong customer service and communication skills
• Previous call center experience will be considered as an advantage
• University or College degree
• Native Japanese and fluent in English (B2+)

Next steps

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation with us to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

Expect roughly five weeks between applying and your first day in country.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.