IT-Facilities Support Engineer (Data Center Infra & Office Hardware)

EIRE Systems is looking to hire a hands-on IT/Facilities Support Engineer to deliver Data Center field-work and End-User hardware services for our client a large global financial institution. This role is a great fit for IT engineers looking to broaden their experience across enterprise infrastructure including data center operations network cabling and infrastructure and corporate workplace technology includinghardware setups and IT-facilities operations support.

Location
The primary work location will be our clients head office in Minato-ku Tokyo.Travel to several off-site data centers in the Tokyo/Kanto area will be required on a regular basis.

Tasks and Responsibilities
Datacenter & IT Facilities Support: (60% - 70%)

• Perform physical activities within data centers:equipment rack mounting cable patching inspection and replacement of cables and SFP modules.
• Incident support and troubleshooting of network cabling and hardware issues.
• Site Audits: Conduct audits that require interaction and coordination with building management and vendors
• Includes site visits to company-managed data center locations in the Tokyoarea.

Office Workstation Moves: (10% - 20%):

• Typical user relocation activities involve moving and reconfiguring multipleworkstations.
• Tasks require physical effort and manual dexterity including the removal and installation of monitor arms and mounting hardware.
• Occasional small-scale projects involve replacing multiple large monitors across the office.

PC / Laptop Rebuilds: (10% - 20%)

• Prepare devices for redeployment by wiping rebuilding and returning PCs and laptops to inventory stock after employee departures.
• Includes associated asset and inventory management activities.

Other responsibilities such as Office Conference Room AV hardware maintenance and troubleshooting may be required.

Required Skills & Experience

• Practical experience supporting server storage and network infrastructure in data center orserver room environments including rack installation cabling and patching hardware break-fix troubleshooting and connectivity monitoring etc.
• Experienceperforming workplace IT hardware setups and deployment(IMAC - installs moves add changes)activities for computers multi-monitor setups docking stations etc.
• Familiarity with asset management inventory control and hardware lifecycle processes.
• Ability and willingness to perform physical tasks including lifting heavy IT equipment.

Language Requirements

• Excellent speaking and written English skills are a must.
• Japanese language isnot required; however it is highly advantageous for coordinating with on-site staff and vendors.

Required Experience:

IC

Employment Type : Full Time
Experience: years
Vacancy: 1