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Customer Support Engineer

KLAYokohama, Japan

30+日前

職務内容の詳細

Description

Preferred Qualifications

Primarily responsible for customer service activities associated with troubleshooting, diagnosing and repairing of

semiconductor inspection equipment at customer sites

Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer

site

Prepares fields service reports on customer support activity. And provides(shares) the documentation to the

supporting group on problems

Assists other field service engineers as appropriate

Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems

Minimum Qualifications

Technical college degree in engineering, electronics, physics or material science or 3+ years semiconductor

equipment service support experience

Willing to travel : ~ 80%

Language skill in English : ability to read and understand procedures / technical documents, able to understand

training carried out in English

Native Japanese level( If foreigner.)

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

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Customer Support Engineer • Yokohama, Japan