Japanese Client Service Relationship Manager

The Opportunity :

The Fisher Investments Japan (FIJ) Client Service Relationship Manager serves as the main point of contact for Asia-based institutional clients, including Japan, China, and Korea. Reporting to the FIJ general manager you will be tasked with building and maintaining client relationships and coordinating day-to-day client support.

The Day-to-Day :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Collaborate with FI's US-based investment management and back-office teams to service existing Asia-based institutional clients

Maintain a thorough familiarity with each assigned client

Meet minimum service requirements, including traveling to meet with clients, contacting clients and recording communication within our internal contact management software

Work with external and internal parties to orchestrate the sales and service processes within Japan

Conduct in-person portfolio reviews for institutional clients

Communicate portfolio changes, market outlook, investment philosophy and portfolio strategy to clients

Attend to various client requests

Your Qualifications :

Bilingual in business English and Japanese

Korean language skills a plus

Bachelor's degree from 4-year college or university or equivalent combination of education / experience

Excellent, professional communication skills through face-to-face, phone and written contact

Ability to effectively present information and respond to questions from groups of managers, clients, prospects, and investment consultants

Ability to multi-task and address complex challenges and develop creative solutions

Ability to work effectively and efficiently in a dynamic team-environment with team members in multiple locations

Solid investment knowledge, previous Institutional investment experience preferred

Apply mathematical and financial concepts such as geometric linking, cap / dollar / equal weightings, Alpha, Beta, Tracking Error, Information Ratio

Read, analyze, and interpret general business periodicals, professional journals as well as write reports and business correspondence

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of you. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Why Fisher Investments Japan :

At Fisher Investments, we work for a bigger purpose : bettering the investment universe. From unmatched service to unique perspectives on investing, it's the people that make the Fisher purpose possible. And we invest in them by offering exceptional benefits like :

100% coverage of your monthly medical, dental and vision premiums for you and your eligible dependents through Allianz Care

Full refunds on physician fees, prescriptions, testing and more to cover costs outside of national insurance

24 / 7 access to emotional wellness resources for you and your dependents (Ginger emotional coaches and Allianz Employee Assistance Programme)

Travel support benefits through Allianz and Bupa

This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

FISHER INVESTMENTS JAPAN IS AN EQUAL OPPORTUNITY EMPLOYER