Purpose & Overall Relevance for the Organization :
Execute sales operation for business account(s) portfolio based on global and Market strategies jointly with superiors / subordinates
Key Responsibilities :
Functional :
- Support to execute improvement for operation and process for sales team with BPO team to improve our business and for customer satisfaction.
- Execute all call off data from customers to be processed accurately and on time following policies and compliance. Report status and issue to account managers and team manager.
- Execute sales operation tasks accurately and timely.
- Respond timely and efficiently to all incoming inquiries and correspondence, both internal and external, relative to all accounts.
- Keep relationships with relevant teams (ex. sales, SCM, finance, marketing and CTC) and customers to proceed our business smoothly.
- Data coordination / consolidation to support account managers for their sales activities
KPI :
Net Sales / Margin / DCC of SalesKey Relationships :
Sales CustomersFinanceMarketingKnowledge Skills and Abilities :
Profound understanding of Sporting goods industry and Wholesale / Retail mathStrategic thinking and ability to work with cross functional team to drive initiativesStrong communication skillStrong database management skillIT : Advanced MS Office skill, SAP KnowledgeBasic Credit / Accounting knowledge are preferredRequisite Education and Experience / Minimum Qualifications :
University degree in Business or equivalent2 years of functional experiences in Sporting goods / Apparel industrySales operation experiences preferredEnglish : Intermediate in writing and speakingJapanese : Fluent