Senior Manager, HR system specialist

Description 【募集の背景 / Purpose & Scope】

Within the global HR System Specialist Team function, contribute to the development and operation of SUCCESSFACTORS and related systems. Support and clarify issues in Japan from the perspective of Global HR System Specialist Team and contribute to the resolution of issues and appropriate operation of SUCCESSFACTORS in Japan.

Serve to understand the issues and situation in Japan and reflect them in the policies and initiatives of Global HR System Specialist Team and support the migration of Japan-specific processes into a global model.

Essential Job Responsibilities】 （雇入れ直後）

• Understand and apply the global HR System Specialist Team principles and processes and consider how to respond in Japan.
• Collaborate with Global HR System Specialist Team on accurate information and issues in Japan, leading to accurate operation of SUCCESSFACTORS and integrations across the globe.
• Collaborate with the Japan team on the latest information, including global HR System Specialist Team policies, and contribute to the accurate and efficient operation of SUCCESSFACTORS and integrations in Japan.
• Identify system related issues from the perspective of Global HR System Specialist Team and work to resolve them.
• Address 2nd tier ticket support and partner closely with other Global HR System Specialist Team members in cooperation with the Japan team
• Accurately and efficiently execute SUCCESSFACTORS operations and Payroll integration due to organizational changes, including Supporting on mass load requirements across the globe.
• Understand and organize global HRIS initiatives and develop a plan for policy and issue resolution in Japan.
• Communicate accurately to Global HRIS on the situation and issues in Japan and reflect them in the global efforts.
• Contribute to the improvement of other team members skills by sharing your expertise and knowledge of the Japanese policies and processes.
• Contribute to improve own skills and expertise on global policies and processes
• Manage regression and user acceptance testing, including defect resolution

Qualifications】 ＜必須 / Required＞