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Professional Services Consultant

Professional Services Consultant

F5Tokyo
16 days ago
Job description

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

F5のコンサルタントは、プロフェッショナルサービス部門の一員として、新規・既存のお客様やパートナー様に対し、F5製品および関連技術を活用したソリューションの設計・導入・運用・最適化など、ライフサイクル全体にわたる技術支援を提供します。

F5製品未経験の方であっても、

  • L4〜L7領域、仮想化やセキュリティ製品の経験を活かしながら、入社後に段階的に習得するための支援体制(OJT/社内トレーニング)
  • F5ソリューションの導入・最適化・運用支援・バージョンアップ・移行支援
  • SOW)作成
  • 5年以上のネットワーク設計・構築・導入経験
  • KB参照やサポートチーム向け技術問合せのメール・チケット作成が可能なレベル)
  • TCP / IP、DNS、SMTP、HTTPなどのL4~L7プロトコル
  • Unix / Linux、ルータ、スイッチ、ファイアウォールなどの運用経験
  • Webアプリケーションファイアウォール、負荷分散、SSL、VPN等の知識
  • Perl、Python、Java、C / C++、Shellなど)
  • VMware / KVM / Proxmox、AWS / Azure / GCPなどの仮想/クラウド環境経験
  • Kubernetes、Dockerなどのコンテナ技術に関する知見
  • CI / CDに関連する実装・運用経験
  • L4〜L7スキルをベースに、セキュリティ・クラウド・コンテナといった 複数分野にまたがるキャリア形成が可能 です
  • F5未経験者も育成対象 として想定しており、入社後の習熟をサポートします

Role Overview :

As a member of the Professional Services division, the F5 Consultant provides end-to-end technical services including the design, implementation, operation, optimization, version upgrades, and migration of F5-based solutions to both new and existing customers and partners.

Through proactive communication and engagement, the consultant identifies customer needs and challenges, delivering outcomes that exceed expectations and contribute to high levels of customer satisfaction.

This role offers a unique opportunity to work across a wide range of technologies, including networking, security, virtualization, containers, cloud, and orchestration, enabling continuous upskilling from both infrastructure and application perspectives.

You will also have the opportunity to collaborate with global teams, allowing for the development of communication and cross-cultural skills in a highly international environment.

Even if you do not have prior experience with F5 products, we offer a supportive onboarding environment—including OJT and internal training—to help you leverage your background in networking, L4–L7 protocols, virtualization, or security, and grow into this role.

Sounds interesting? Read on!

What you’ll do :

  • Deployment, optimization, operational support, version upgrades, and migrations for F5 solutions
  • Requirements gathering, solution proposals, and creation of Statements of Work (SOW)
  • Troubleshooting, design, implementation, testing, and validation
  • Building strong customer relationships through effective communication and value delivery
  • Proactively pursuing training and certifications to enhance technical expertise
  • Supporting expansion opportunities and post-deployment customer success initiatives
  • What you’ll bring :

  • Basic Qualifications
  • Bachelor's degree or equivalent skills / experience
  • 5+ years of experience in network design, deployment, and implementation
  • English reading and writing proficiency (able to search knowledge bases and create support tickets or technical inquiries)
  • Japanese (Proficient enough to engage in advanced technical discussions with customers and ensure satisfactory communication)
  • Technical Skills
  • We welcome candidates with deep knowledge and hands-on experience in multiple areas below. You are not expected to meet every single criterion , but we value overall technical strength and adaptability.

  • L4–L7 protocols such as TCP / IP, DNS, SMTP, HTTP
  • Administration of Unix / Linux systems, routers, switches, firewalls
  • Web Application Firewalls, load balancing, SSL, VPN technologies
  • Scripting / programming skills (Perl, Python, Java, C / C++, Shell, etc.)
  • Experience with virtual / cloud environments (VMware, KVM, Proxmox, AWS, Azure, GCP)
  • Understanding of container technologies such as Kubernetes and Docker
  • Experience with automation tools and CI / CD pipelines
  • What You’ll Get

  • Hybrid working mode
  • Career growth and development opportunities. Develop your career across multiple domains such as security, cloud, and containers, all built upon a strong L4–L7 foundation
  • Recognitions and Rewards
  • Employee Assistance Program
  • Competitive pay, comprehensive benefits, and cool perks
  • Culture of Giving Back
  • Dynamic Diversity & Inclusion Interest Groups
  • Continuous exposure to global collaboration and the latest technologies ensures long-term market value
  • We welcome and fully support candidates who are new to F5 products—your growth journey starts with us
  • Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

    LI-SP5

    The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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